---
title: Guests and Tourist Management | Documentation
description: Manage multiple tourists, tourist groups and travel documents on a trip
---

# Guests and Tourist Management

Manage multiple tourists, tourist groups and travel documents on a trip

Every trip starts with a primary guest, but most trips have multiple travellers. Sembark lets you manage the complete tourist list of a trip along with their documents and service assignments.

## Add Tourists to a Trip

From a trip's details page, you can add and manage multiple tourists with the following details:

- Type (Adult / Child) and Salutation (Mr., Mrs., Ms.)
- Name, Date of Birth / Age and Nationality
- Phone number and Address
- Billing information and Remarks
- Primary guest designation

Guest salutations are used across the software — in trip details, vouchers, invoices, emails, WhatsApp sharing and reports.

## Tourist Groups

For larger trips, you can organize tourists into **Tourist Groups** and assign services logically. Tourists (individually or as a group) can be assigned to:

- Specific hotels
- Transport services, including cab-level assignments for multi-cab services
- Activities and tickets

A tourist group requires at least one tourist before it can be saved.

When sharing services with suppliers or generating vouchers, you can choose whether to include the guest list. Guest lists appear in hotel vouchers when guest details are completely filled.

## Tourist Documents

Attach documents such as Passport or Visa to a tourist's profile with a document ID and description. Document types are customizable from Organization Settings (see [Users and Teams](https://sembark.com/travel-software/docs/users-and-teams.md) for organization administration). Documents stay with the tourist profile on the trip.

## Guest Billing Details

For B2C trips, you can store billing details (address, GSTIN, PAN etc.) for guests using the pencil icon next to the guest details. These details are used while generating [Proforma Invoices](https://sembark.com/travel-software/docs/proforma-invoices.md).

## Docs Navigation

Current page: [Guests and Tourist Management](https://sembark.com/travel-software/docs/guests-and-tourists.md)

### Getting Started

* [Getting Started with Sembark](https://sembark.com/travel-software/docs/getting-started.md)
* [Login into Sembark](https://sembark.com/travel-software/docs/login.md)
* [Reset Password](https://sembark.com/travel-software/docs/reset-password.md)
* [Passwordless Login with Passkeys](https://sembark.com/travel-software/docs/passwordless-login.md)
* [Two-Factor Authentication](https://sembark.com/travel-software/docs/two-factor-authentication.md)
* [Account Security and Password Policies](https://sembark.com/travel-software/docs/account-security.md)
* [Dashboard, Notifications and Global Search](https://sembark.com/travel-software/docs/dashboard-and-notifications.md)

### Queries

* [Queries](https://sembark.com/travel-software/docs/queries-overview.md)
* [Add New Query](https://sembark.com/travel-software/docs/add-a-query.md)
* [Query Details](https://sembark.com/travel-software/docs/query-details.md)
* [Follow-ups and Tags on queries](https://sembark.com/travel-software/docs/query-followups.md)
* [Conversion](https://sembark.com/travel-software/docs/query-conversion.md)
* [Query Cancellation](https://sembark.com/travel-software/docs/query-cancellation.md)
* [Trip Plan Requests (Integrated Leads)](https://sembark.com/travel-software/docs/trip-plan-requests.md)
* [Tasks and Comments](https://sembark.com/travel-software/docs/tasks-and-comments.md)
* [Guests and Tourist Management](https://sembark.com/travel-software/docs/guests-and-tourists.md)
* [Trip Holding, Locking and Data Archival](https://sembark.com/travel-software/docs/trip-holding-and-locking.md)

### Quotes

* [Quotes](https://sembark.com/travel-software/docs/quotes-overview.md)
* [Create New Quote](https://sembark.com/travel-software/docs/create-quote.md)
* [Share Quote](https://sembark.com/travel-software/docs/share-quote.md)
* [Update Quote](https://sembark.com/travel-software/docs/update-quote.md)
* [Quote Pricing, Markup and Taxes](https://sembark.com/travel-software/docs/quote-pricing.md)
* [Multi-Option (Multi-Category) Quotes](https://sembark.com/travel-software/docs/multi-option-quotes.md)
* [Flights in Quotes](https://sembark.com/travel-software/docs/flights.md)
* [Quote PDF and Email Template Customization](https://sembark.com/travel-software/docs/quote-templates.md)
* [Quote Suggestions and Reusing Quotes](https://sembark.com/travel-software/docs/quote-suggestions.md)

### Hotel Bookings

* [Hotel Bookings](https://sembark.com/travel-software/docs/hotel-bookings-overview.md)
* [Update Status of a Hotel booking](https://sembark.com/travel-software/docs/hotel-booking-update-status.md)
* [Hotel Booking Vouchers](https://sembark.com/travel-software/docs/hotel-booking-vouchers.md)
* [Hotel Booking Enquiry Emails and WhatsApp](https://sembark.com/travel-software/docs/hotel-booking-enquiries.md)
* [Hotel Changes, Replacements and Drops](https://sembark.com/travel-software/docs/hotel-booking-changes.md)
* [Self-Booked Accommodation Details](https://sembark.com/travel-software/docs/self-booked-accommodations.md)
* [Hotel Check-Ins and Check-Outs](https://sembark.com/travel-software/docs/hotel-check-ins-and-outs.md)

### Tour Operations

* [Cab Schedules](https://sembark.com/travel-software/docs/cab-schedules-overview.md)
* [Assign Service Provider for Cab Schedules](https://sembark.com/travel-software/docs/cab-schedule-assign-service-providers.md)
* [Operational Bookings and Tour Operations Calendar](https://sembark.com/travel-software/docs/operational-bookings.md)
* [Share Transfer and Activity Details](https://sembark.com/travel-software/docs/share-operational-services.md)
* [Trip Vouchers](https://sembark.com/travel-software/docs/trip-vouchers.md)
* [Activity and Ticket Bookings](https://sembark.com/travel-software/docs/activity-bookings.md)
* [Travel Activity Vouchers](https://sembark.com/travel-software/docs/activity-vouchers.md)

### Accounting

* [Accounting](https://sembark.com/travel-software/docs/accounting-overview.md)
* [Create New Account](https://sembark.com/travel-software/docs/create-accounting-account.md)
* [Proforma Invoices](https://sembark.com/travel-software/docs/proforma-invoices.md)
* [Incoming Payments and Instalments](https://sembark.com/travel-software/docs/incoming-payments.md)
* [Payment Gateway — Automated Collections with Payments by Sembark](https://sembark.com/travel-software/docs/payment-gateway.md)
* [Outgoing Payments to Suppliers](https://sembark.com/travel-software/docs/outgoing-payments.md)
* [Payment Receipts](https://sembark.com/travel-software/docs/payment-receipts.md)
* [Supplier and Customer Payment Preferences](https://sembark.com/travel-software/docs/payment-preferences.md)
* [Accounting Ledgers, Downloads and Account Tools](https://sembark.com/travel-software/docs/accounting-ledgers-and-downloads.md)

### Organization Settings

* [Contact and Billing Addresses](https://sembark.com/travel-software/docs/contact-and-billing-addresses.md)
* [Bank Accounts](https://sembark.com/travel-software/docs/bank-accounts.md)
* [Multi-Branding](https://sembark.com/travel-software/docs/multi-branding.md)
* [Users, Roles and Teams](https://sembark.com/travel-software/docs/users-and-teams.md)
* [Lead Integrations](https://sembark.com/travel-software/docs/integrations.md)
* [Terms and Conditions Management](https://sembark.com/travel-software/docs/terms-and-conditions.md)
* [Currencies, Exchange Rates and Tax Types](https://sembark.com/travel-software/docs/currencies-and-taxes.md)
* [Notify — Automated Customer Communication](https://sembark.com/travel-software/docs/notify-automated-communication.md)

### Master Data

* [Trip Destinations](https://sembark.com/travel-software/docs/trip-destinations.md)
* [Hotels Master Data](https://sembark.com/travel-software/docs/hotels-master-data.md)
* [Transport Services and Cab Types](https://sembark.com/travel-software/docs/transport-services-master-data.md)
* [Travel Activities and Tickets](https://sembark.com/travel-software/docs/travel-activities-master-data.md)
* [Unified Suppliers Management](https://sembark.com/travel-software/docs/suppliers.md)
* [Supplier Rates, Seasons and Contract Uploads](https://sembark.com/travel-software/docs/rates-and-seasons.md)
* [Trip Sources (B2B Agents and Channels)](https://sembark.com/travel-software/docs/trip-sources.md)
* [Itineraries (Day-Wise Templates)](https://sembark.com/travel-software/docs/itineraries.md)

### Reports

* [Sales and Lead Reports](https://sembark.com/travel-software/docs/sales-reports.md)
* [Profit, Check-In and Checkout Reports](https://sembark.com/travel-software/docs/profit-and-checkout-reports.md)
* [Operational and Hotel Reports](https://sembark.com/travel-software/docs/operational-reports.md)

### Troubleshooting

* [Network Error](https://sembark.com/travel-software/docs/network-error.md)
* [Software Updates, Sessions and Timezone Issues](https://sembark.com/travel-software/docs/software-updates-and-sessions.md)