--- title: Query Details | Documentation description: View a particular query's details on Sembark --- # Query Details View a particular query's details on Sembark From the queries listing page, you can click on the query id to go to the query's detailed page. This page gets updated based on the [query stage](https://sembark.com/travel-software/docs/queries-overview.md#query-stage). On the top of this page, you can view the basic details of the query like destination, guest details, tags, sales and ops team etc. ![Image showing query details page](https://sembark.com/assets/images/uploads/query_details.png) When a query is in _New Query_ stage, you will see a [Create Quote](https://sembark.com/travel-software/docs/create-quote.md) option bellow query basic details. From here, you can create a quote by yourself or request from other connected businesses. Once some quotes are created for a query (_In Progress_ stage), you will see the **latest quote** just bellow the query basic details. Along with this, a tabbed navigation bar will also appear just bellow the basic details. You can create new quote from scratch or edit an existing quote. After a conversion, you can view all the service bookings (hotels, cabs, flights etc.) and the accounting for this query. This allows **one stop management** of a query for all team members. ### Basic Details ![Image showing basic query details](https://sembark.com/assets/images/uploads/query_details_basic_details_section.png) Basic details are shown on the top section of the query details page. Here you can see the query id, guest details, query source, basic query details etc. ### Tags ![Image showing tags on query](https://sembark.com/assets/images/uploads/query_details_tags.png) You can assign tags to queries to easily filters and manage query workload load. For example, you can assign "Interested" tag to some queries to quickly identify queries in which client is interested. Queries can be filtered by tags on the query listing page using [advanced filters](https://sembark.com/travel-software/docs/queries-overview.md#filters). ### Sales and Operations Team ![Image showing sales and operations team on query](https://sembark.com/assets/images/uploads/query_details_team_members.png) You can assign sales and operations team members for a query. When creating a new query, the creator is automatically added to Sales Team for that query. **This controls the access to visibility of a query**. A sales person can only view queries in which he/she is added to the sales team. ### Quotes After quote creation , we will see the latest given quote in the **Basic Details** tab just bellow the query basic details. ![Image showing latest quote and all quotes tab on a query](https://sembark.com/assets/images/uploads/query_details_quotes.png) To view all the quotes for a query, you can click on **All Quotes** tab. Here you will see a list of quotes created for this query. ![Image showing all quotes on a query](https://sembark.com/assets/images/uploads/query_details_all_quotes.png) ### Follow ups and Comments Follow ups allows team members to log summarized conversion with client. This way, you can pick up a query where you left and other team member can see and analyse the query progress. You can also set reminder time along with follow up log to never miss an update. ### Service Bookings After query, bookings for all the services (e.g. hotels, cabs etc.) will be initialized automatically. You can view all the services bookings for a query in the **Services Bookings** tab on query details page. ![Image showing all services bookings for a query](https://sembark.com/assets/images/uploads/query_details_services_bookings.png) From here, operations team can manage all the bookings of services for a this query. This allows one step visibility of all bookings and their status for a query. ### Accounting ![Image showing all accounting and payments for a query](https://sembark.com/assets/images/uploads/query_details_accounting_payments.png) You can manage all accounting for a query from the query details page itself. Accounting for a query can be accessed by clicking on **Accounting** tab on the query details page. ### Team Activities You can view all the activities (e.g. quote creating, payments logging, booking updates etc.) that your team member have done on a query in the **Activities** tab ## Docs Navigation Current page: [Query Details](https://sembark.com/travel-software/docs/query-details.md) ### Getting Started * [Getting Started with Sembark](https://sembark.com/travel-software/docs/getting-started.md) * [Login into Sembark](https://sembark.com/travel-software/docs/login.md) * [Reset Password](https://sembark.com/travel-software/docs/reset-password.md) * [Passwordless Login with Passkeys](https://sembark.com/travel-software/docs/passwordless-login.md) * [Two-Factor Authentication](https://sembark.com/travel-software/docs/two-factor-authentication.md) * [Account Security and Password Policies](https://sembark.com/travel-software/docs/account-security.md) * [Dashboard, Notifications and Global Search](https://sembark.com/travel-software/docs/dashboard-and-notifications.md) ### Queries * [Queries](https://sembark.com/travel-software/docs/queries-overview.md) * [Add New Query](https://sembark.com/travel-software/docs/add-a-query.md) * [Query Details](https://sembark.com/travel-software/docs/query-details.md) * [Follow-ups and Tags on queries](https://sembark.com/travel-software/docs/query-followups.md) * [Conversion](https://sembark.com/travel-software/docs/query-conversion.md) * [Query Cancellation](https://sembark.com/travel-software/docs/query-cancellation.md) * [Trip Plan Requests (Integrated Leads)](https://sembark.com/travel-software/docs/trip-plan-requests.md) * [Tasks and Comments](https://sembark.com/travel-software/docs/tasks-and-comments.md) * [Guests and Tourist Management](https://sembark.com/travel-software/docs/guests-and-tourists.md) * [Trip Holding, Locking and Data Archival](https://sembark.com/travel-software/docs/trip-holding-and-locking.md) ### Quotes * [Quotes](https://sembark.com/travel-software/docs/quotes-overview.md) * [Create New Quote](https://sembark.com/travel-software/docs/create-quote.md) * [Share Quote](https://sembark.com/travel-software/docs/share-quote.md) * [Update Quote](https://sembark.com/travel-software/docs/update-quote.md) * [Quote Pricing, Markup and Taxes](https://sembark.com/travel-software/docs/quote-pricing.md) * [Multi-Option (Multi-Category) Quotes](https://sembark.com/travel-software/docs/multi-option-quotes.md) * [Flights in Quotes](https://sembark.com/travel-software/docs/flights.md) * [Quote PDF and Email Template Customization](https://sembark.com/travel-software/docs/quote-templates.md) * [Quote Suggestions and Reusing Quotes](https://sembark.com/travel-software/docs/quote-suggestions.md) ### Hotel Bookings * [Hotel Bookings](https://sembark.com/travel-software/docs/hotel-bookings-overview.md) * [Update Status of a Hotel booking](https://sembark.com/travel-software/docs/hotel-booking-update-status.md) * [Hotel Booking Vouchers](https://sembark.com/travel-software/docs/hotel-booking-vouchers.md) * [Hotel Booking Enquiry Emails and WhatsApp](https://sembark.com/travel-software/docs/hotel-booking-enquiries.md) * [Hotel Changes, Replacements and Drops](https://sembark.com/travel-software/docs/hotel-booking-changes.md) * [Self-Booked Accommodation Details](https://sembark.com/travel-software/docs/self-booked-accommodations.md) * [Hotel Check-Ins and Check-Outs](https://sembark.com/travel-software/docs/hotel-check-ins-and-outs.md) ### Tour Operations * [Cab Schedules](https://sembark.com/travel-software/docs/cab-schedules-overview.md) * [Assign Service Provider for Cab Schedules](https://sembark.com/travel-software/docs/cab-schedule-assign-service-providers.md) * [Operational Bookings and Tour Operations Calendar](https://sembark.com/travel-software/docs/operational-bookings.md) * [Share Transfer and Activity Details](https://sembark.com/travel-software/docs/share-operational-services.md) * [Trip Vouchers](https://sembark.com/travel-software/docs/trip-vouchers.md) * [Activity and Ticket Bookings](https://sembark.com/travel-software/docs/activity-bookings.md) * [Travel Activity Vouchers](https://sembark.com/travel-software/docs/activity-vouchers.md) ### Accounting * [Accounting](https://sembark.com/travel-software/docs/accounting-overview.md) * [Create New Account](https://sembark.com/travel-software/docs/create-accounting-account.md) * [Proforma Invoices](https://sembark.com/travel-software/docs/proforma-invoices.md) * [Incoming Payments and Instalments](https://sembark.com/travel-software/docs/incoming-payments.md) * [Payment Gateway — Automated Collections with Payments by Sembark](https://sembark.com/travel-software/docs/payment-gateway.md) * [Outgoing Payments to Suppliers](https://sembark.com/travel-software/docs/outgoing-payments.md) * [Payment Receipts](https://sembark.com/travel-software/docs/payment-receipts.md) * [Supplier and Customer Payment Preferences](https://sembark.com/travel-software/docs/payment-preferences.md) * [Accounting Ledgers, Downloads and Account Tools](https://sembark.com/travel-software/docs/accounting-ledgers-and-downloads.md) ### Organization Settings * [Contact and Billing Addresses](https://sembark.com/travel-software/docs/contact-and-billing-addresses.md) * [Bank Accounts](https://sembark.com/travel-software/docs/bank-accounts.md) * [Multi-Branding](https://sembark.com/travel-software/docs/multi-branding.md) * [Users, Roles and Teams](https://sembark.com/travel-software/docs/users-and-teams.md) * [Lead Integrations](https://sembark.com/travel-software/docs/integrations.md) * [Terms and Conditions Management](https://sembark.com/travel-software/docs/terms-and-conditions.md) * [Currencies, Exchange Rates and Tax Types](https://sembark.com/travel-software/docs/currencies-and-taxes.md) * [Notify — Automated Customer Communication](https://sembark.com/travel-software/docs/notify-automated-communication.md) ### Master Data * [Trip Destinations](https://sembark.com/travel-software/docs/trip-destinations.md) * [Hotels Master Data](https://sembark.com/travel-software/docs/hotels-master-data.md) * [Transport Services and Cab Types](https://sembark.com/travel-software/docs/transport-services-master-data.md) * [Travel Activities and Tickets](https://sembark.com/travel-software/docs/travel-activities-master-data.md) * [Unified Suppliers Management](https://sembark.com/travel-software/docs/suppliers.md) * [Supplier Rates, Seasons and Contract Uploads](https://sembark.com/travel-software/docs/rates-and-seasons.md) * [Trip Sources (B2B Agents and Channels)](https://sembark.com/travel-software/docs/trip-sources.md) * [Itineraries (Day-Wise Templates)](https://sembark.com/travel-software/docs/itineraries.md) ### Reports * [Sales and Lead Reports](https://sembark.com/travel-software/docs/sales-reports.md) * [Profit, Check-In and Checkout Reports](https://sembark.com/travel-software/docs/profit-and-checkout-reports.md) * [Operational and Hotel Reports](https://sembark.com/travel-software/docs/operational-reports.md) ### Troubleshooting * [Network Error](https://sembark.com/travel-software/docs/network-error.md) * [Software Updates, Sessions and Timezone Issues](https://sembark.com/travel-software/docs/software-updates-and-sessions.md)