---
title: Visa Booking Status | Documentation
description: Track every visa application through each stage, from Document Received to Approved, Rejected or Dropped.
---

# Visa Booking Status

Track every visa application through each stage, from Document Received to Approved, Rejected or Dropped.

Update the visa booking status at each stage of the application from the trip's [Service Booking page](https://sembark.com/travel-software/docs/visa-bookings.md). This gives your team a clear audit trail of where each guest's visa application stands at any point.

## Stages

- **Document Received** — the customer has submitted all the required documents through the upload link. Your team can now review them and move the application forward.
- **Document Verified** — your team has reviewed the documents the customer uploaded and confirmed they are complete and correct. The application can now move on to scheduling the appointment.
- **Appointment Scheduled** — an appointment has been set for the guest.
- **Appointment Done** — the guest has attended the scheduled appointment, such as the biometric or embassy visit. The application is now ready to move to In Progress while the authority processes it.
- **In Progress** — the appointment is done and the application is now with the authority or supplier for a decision. It stays in this stage until the visa is approved or rejected.
- **Approved** — the visa has been issued by the authority. Upload the approved visa document so it is available under the guest's documents.
- **Rejected** — the visa application has been declined by the authority. Select the rejection reason so there is a clear record of why it failed.
- **Dropped** — the visa booking will not be taken forward, for example if the customer cancels or the trip changes. No further action is needed on the application.
- **Re-initialized** — a previously rejected or dropped visa application has been restarted. The application goes back into the process, so documents and the appointment can be updated and the application taken forward again.

Approved visa documents can be downloaded per guest from the [Guest-Wise Visa Documents](https://sembark.com/travel-software/docs/visa-bookings.md#guest-wise-visa-documents) section.

## Docs Navigation

Current page: [Visa Booking Status](https://sembark.com/travel-software/docs/visa-booking-status.md)

### Getting Started

* [Getting Started with Sembark](https://sembark.com/travel-software/docs/getting-started.md)
* [Login to Sembark](https://sembark.com/travel-software/docs/login.md)
* [Reset Password](https://sembark.com/travel-software/docs/reset-password.md)
* [Passwordless Login with Passkeys](https://sembark.com/travel-software/docs/passwordless-login.md)
* [Two-Factor Authentication](https://sembark.com/travel-software/docs/two-factor-authentication.md)
* [Account Security and Password Policies](https://sembark.com/travel-software/docs/account-security.md)
* [Dashboard and Global Search](https://sembark.com/travel-software/docs/dashboard-and-notifications.md)
* [Smart Push Notifications for Desktop and Mobile](https://sembark.com/travel-software/docs/smart-push-notifications-for-desktop-and-mobile.md)

### Queries

* [Queries](https://sembark.com/travel-software/docs/queries-overview.md)
* [Add & Upload New Query](https://sembark.com/travel-software/docs/add-a-query.md)
* [Query Details](https://sembark.com/travel-software/docs/query-details.md)
* [Follow-ups and Tags on queries](https://sembark.com/travel-software/docs/query-followups.md)
* [Conversion](https://sembark.com/travel-software/docs/query-conversion.md)
* [Query Cancellation](https://sembark.com/travel-software/docs/query-cancellation.md)
* [Trip Plan Requests (Integrated Leads)](https://sembark.com/travel-software/docs/trip-plan-requests.md)
* [Tasks and Comments](https://sembark.com/travel-software/docs/tasks-and-comments.md)
* [Guests and Tourist Management](https://sembark.com/travel-software/docs/guests-and-tourists.md)
* [Trip Holding, Locking and Data Archival](https://sembark.com/travel-software/docs/trip-holding-and-locking.md)

### Quotes

* [Quotes](https://sembark.com/travel-software/docs/quotes-overview.md)
* [Create New Quote](https://sembark.com/travel-software/docs/create-quote.md)
* [Share Quote](https://sembark.com/travel-software/docs/share-quote.md)
* [Update Quote](https://sembark.com/travel-software/docs/update-quote.md)
* [Quote Pricing, Markup and Taxes](https://sembark.com/travel-software/docs/quote-pricing.md)
* [Multi-Option (Multi-Category) Quotes](https://sembark.com/travel-software/docs/multi-option-quotes.md)
* [Flights in Quotes](https://sembark.com/travel-software/docs/flights.md)
* [Quote PDF and Email Template Customization](https://sembark.com/travel-software/docs/quote-templates.md)
* [Quote Suggestions and Reusing Quotes](https://sembark.com/travel-software/docs/quote-suggestions.md)

### Hotel Bookings

* [Hotel Bookings](https://sembark.com/travel-software/docs/hotel-bookings-overview.md)
* [Update Status of a Hotel booking](https://sembark.com/travel-software/docs/hotel-booking-update-status.md)
* [Hotel Booking Vouchers](https://sembark.com/travel-software/docs/hotel-booking-vouchers.md)
* [Hotel Booking Enquiry Emails and WhatsApp](https://sembark.com/travel-software/docs/hotel-booking-enquiries.md)
* [Hotel Changes, Replacements and Drops](https://sembark.com/travel-software/docs/hotel-booking-changes.md)
* [Self-Booked Accommodation Details](https://sembark.com/travel-software/docs/self-booked-accommodations.md)
* [Hotel Check-Ins and Check-Outs](https://sembark.com/travel-software/docs/hotel-check-ins-and-outs.md)

### Tour Operations

* [Cab Schedules](https://sembark.com/travel-software/docs/cab-schedules-overview.md)
* [Assign Service Provider for Cab Schedules](https://sembark.com/travel-software/docs/cab-schedule-assign-service-providers.md)
* [Operational Bookings and Tour Operations Calendar](https://sembark.com/travel-software/docs/operational-bookings.md)
* [Share Transfer and Activity Details](https://sembark.com/travel-software/docs/share-operational-services.md)
* [Trip Vouchers](https://sembark.com/travel-software/docs/trip-vouchers.md)
* [Activity and Ticket Bookings](https://sembark.com/travel-software/docs/activity-bookings.md)
* [Travel Activity Vouchers](https://sembark.com/travel-software/docs/activity-vouchers.md)

### Visa

* [Visa Services](https://sembark.com/travel-software/docs/visa-services-overview.md)
* [Set Up Visa Services and Visa Types](https://sembark.com/travel-software/docs/visa-services-setup.md)
* [Add Visa Services to Quotes](https://sembark.com/travel-software/docs/visa-in-quotes.md)
* [Manage Visa Bookings After Conversion](https://sembark.com/travel-software/docs/visa-bookings.md)
* [Visa Booking Status](https://sembark.com/travel-software/docs/visa-booking-status.md)

### Accounting

* [Accounting](https://sembark.com/travel-software/docs/accounting-overview.md)
* [Create New Account](https://sembark.com/travel-software/docs/create-accounting-account.md)
* [Proforma Invoices](https://sembark.com/travel-software/docs/proforma-invoices.md)
* [Incoming Payments and Instalments](https://sembark.com/travel-software/docs/incoming-payments.md)
* [Payment Gateway — Automated Collections with Payments by Sembark](https://sembark.com/travel-software/docs/payment-gateway.md)
* [Outgoing Payments to Suppliers](https://sembark.com/travel-software/docs/outgoing-payments.md)
* [Payment Receipts](https://sembark.com/travel-software/docs/payment-receipts.md)
* [Supplier and Customer Payment Preferences](https://sembark.com/travel-software/docs/payment-preferences.md)
* [Accounting Ledgers, Downloads and Account Tools](https://sembark.com/travel-software/docs/accounting-ledgers-and-downloads.md)

### Organization Settings

* [Contact and Billing Addresses](https://sembark.com/travel-software/docs/contact-and-billing-addresses.md)
* [Bank Accounts](https://sembark.com/travel-software/docs/bank-accounts.md)
* [Multi-Branding](https://sembark.com/travel-software/docs/multi-branding.md)
* [Users, Roles and Teams](https://sembark.com/travel-software/docs/users-and-teams.md)
* [Lead Integrations](https://sembark.com/travel-software/docs/integrations.md)
* [Terms and Conditions Management](https://sembark.com/travel-software/docs/terms-and-conditions.md)
* [Currencies, Exchange Rates and Tax Types](https://sembark.com/travel-software/docs/currencies-and-taxes.md)
* [WhatsApp Integration - Inbox, Templates, Forms and Quick Sends](https://sembark.com/travel-software/docs/whatsapp-integration.md)
* [TeleCalling - Call Logs, Click to Call and Leads from Calls](https://sembark.com/travel-software/docs/telecalling.md)
* [Automations - Automated WhatsApp Messages and Tasks](https://sembark.com/travel-software/docs/automations.md)

### Master Data

* [Trip Destinations](https://sembark.com/travel-software/docs/trip-destinations.md)
* [Hotels Master Data](https://sembark.com/travel-software/docs/hotels-master-data.md)
* [Transport Services and Cab Types](https://sembark.com/travel-software/docs/transport-services-master-data.md)
* [Travel Activities and Tickets](https://sembark.com/travel-software/docs/travel-activities-master-data.md)
* [Unified Suppliers Management](https://sembark.com/travel-software/docs/suppliers.md)
* [Supplier Rates, Seasons and Contract Uploads](https://sembark.com/travel-software/docs/rates-and-seasons.md)
* [Trip Sources (B2B Agents and Channels)](https://sembark.com/travel-software/docs/trip-sources.md)
* [Itineraries (Day-Wise Templates)](https://sembark.com/travel-software/docs/itineraries.md)

### Reports

* [Sales and Lead Reports](https://sembark.com/travel-software/docs/sales-reports.md)
* [Profit, Check-In and Checkout Reports](https://sembark.com/travel-software/docs/profit-and-checkout-reports.md)
* [Operational and Hotel Reports](https://sembark.com/travel-software/docs/operational-reports.md)

### Troubleshooting

* [Network Error](https://sembark.com/travel-software/docs/network-error.md)
* [Software Updates, Sessions and Timezone Issues](https://sembark.com/travel-software/docs/software-updates-and-sessions.md)
