--- title: Visa Services | Documentation description: Visa Services lets you manage the complete visa process inside Sembark. You can set up country-specific visa services, configure multiple visa types with their own pricing and document requirements, include visa services in quotes, collect customer documents through a shared upload link, and track the visa booking through every stage of the application. --- # Visa Services Visa Services lets you manage the complete visa process inside Sembark. You can set up country-specific visa services, configure multiple visa types with their own pricing and document requirements, include visa services in quotes, collect customer documents through a shared upload link, and track the visa booking through every stage of the application. ![Image showing visa services](https://sembark.com/assets/images/uploads/docs-visa-services-image-showing-the-visa-services-page-with-the-visa-table-and-the-new-visa-button.jpg) Visa services are connected directly to the trip and its guests, so documents, application status and supplier payments for multiple guests across multiple trips stay in one place instead of being spread across spreadsheets, emails or third-party tools. New to visa services in Sembark? See the [Visa Management](https://sembark.com/travel-software/features/visa-management/) feature page for an overview of what the module offers. ## Visa Workflow 1. [Set up a visa service](https://sembark.com/travel-software/docs/visa-services-setup.md) for the required country with its visa types and document requirements. 2. [Add the visa service to a quote](https://sembark.com/travel-software/docs/visa-in-quotes.md) when creating the trip. 3. Share the quote with the customer, including the list of required documents. 4. Convert the quote into a trip. The visa details move to the Service Booking page. 5. [Assign guests to visa types](https://sembark.com/travel-software/docs/visa-bookings.md) and share the document upload link. 6. Collect customer documents through the upload link. They appear in Sembark automatically. 7. Review the documents and [update the booking status](https://sembark.com/travel-software/docs/visa-booking-status.md) at each stage (Document Received, Appointment Scheduled, In Progress, Approved). 8. Download approved visa documents per guest from the guest Documents section. ## In This Section - [Set Up Visa Services](https://sembark.com/travel-software/docs/visa-services-setup.md) — create a visa service, define required documents and configure visa types. - [Visa in Quotes](https://sembark.com/travel-software/docs/visa-in-quotes.md) — add a visa service to a quote and share the document list with the customer. - [Visa Bookings](https://sembark.com/travel-software/docs/visa-bookings.md) — assign guests, collect documents, record supplier payments and download guest-wise documents after conversion. - [Visa Booking Status](https://sembark.com/travel-software/docs/visa-booking-status.md) — every stage of a visa application, from Document Received to Approved. ## Docs Navigation Current page: [Visa Services](https://sembark.com/travel-software/docs/visa-services-overview.md) ### Getting Started * [Getting Started with Sembark](https://sembark.com/travel-software/docs/getting-started.md) * [Login to Sembark](https://sembark.com/travel-software/docs/login.md) * [Reset Password](https://sembark.com/travel-software/docs/reset-password.md) * [Passwordless Login with Passkeys](https://sembark.com/travel-software/docs/passwordless-login.md) * [Two-Factor Authentication](https://sembark.com/travel-software/docs/two-factor-authentication.md) * [Account Security and Password Policies](https://sembark.com/travel-software/docs/account-security.md) * [Dashboard and Global Search](https://sembark.com/travel-software/docs/dashboard-and-notifications.md) * [Smart Push Notifications for Desktop and Mobile](https://sembark.com/travel-software/docs/smart-push-notifications-for-desktop-and-mobile.md) ### Queries * [Queries](https://sembark.com/travel-software/docs/queries-overview.md) * [Add & Upload New Query](https://sembark.com/travel-software/docs/add-a-query.md) * [Query Details](https://sembark.com/travel-software/docs/query-details.md) * [Follow-ups and Tags on queries](https://sembark.com/travel-software/docs/query-followups.md) * [Conversion](https://sembark.com/travel-software/docs/query-conversion.md) * [Query Cancellation](https://sembark.com/travel-software/docs/query-cancellation.md) * [Trip Plan Requests (Integrated Leads)](https://sembark.com/travel-software/docs/trip-plan-requests.md) * [Tasks and Comments](https://sembark.com/travel-software/docs/tasks-and-comments.md) * [Guests and Tourist Management](https://sembark.com/travel-software/docs/guests-and-tourists.md) * [Trip Holding, Locking and Data Archival](https://sembark.com/travel-software/docs/trip-holding-and-locking.md) ### Quotes * [Quotes](https://sembark.com/travel-software/docs/quotes-overview.md) * [Create New Quote](https://sembark.com/travel-software/docs/create-quote.md) * [Share Quote](https://sembark.com/travel-software/docs/share-quote.md) * [Update Quote](https://sembark.com/travel-software/docs/update-quote.md) * [Quote Pricing, Markup and Taxes](https://sembark.com/travel-software/docs/quote-pricing.md) * [Multi-Option (Multi-Category) Quotes](https://sembark.com/travel-software/docs/multi-option-quotes.md) * [Flights in Quotes](https://sembark.com/travel-software/docs/flights.md) * [Quote PDF and Email Template Customization](https://sembark.com/travel-software/docs/quote-templates.md) * [Quote Suggestions and Reusing Quotes](https://sembark.com/travel-software/docs/quote-suggestions.md) ### Hotel Bookings * [Hotel Bookings](https://sembark.com/travel-software/docs/hotel-bookings-overview.md) * [Update Status of a Hotel booking](https://sembark.com/travel-software/docs/hotel-booking-update-status.md) * [Hotel Booking Vouchers](https://sembark.com/travel-software/docs/hotel-booking-vouchers.md) * [Hotel Booking Enquiry Emails and WhatsApp](https://sembark.com/travel-software/docs/hotel-booking-enquiries.md) * [Hotel Changes, Replacements and Drops](https://sembark.com/travel-software/docs/hotel-booking-changes.md) * [Self-Booked Accommodation Details](https://sembark.com/travel-software/docs/self-booked-accommodations.md) * [Hotel Check-Ins and Check-Outs](https://sembark.com/travel-software/docs/hotel-check-ins-and-outs.md) ### Tour Operations * [Cab Schedules](https://sembark.com/travel-software/docs/cab-schedules-overview.md) * [Assign Service Provider for Cab Schedules](https://sembark.com/travel-software/docs/cab-schedule-assign-service-providers.md) * [Operational Bookings and Tour Operations Calendar](https://sembark.com/travel-software/docs/operational-bookings.md) * [Share Transfer and Activity Details](https://sembark.com/travel-software/docs/share-operational-services.md) * [Trip Vouchers](https://sembark.com/travel-software/docs/trip-vouchers.md) * [Activity and Ticket Bookings](https://sembark.com/travel-software/docs/activity-bookings.md) * [Travel Activity Vouchers](https://sembark.com/travel-software/docs/activity-vouchers.md) ### Visa * [Visa Services](https://sembark.com/travel-software/docs/visa-services-overview.md) * [Set Up Visa Services and Visa Types](https://sembark.com/travel-software/docs/visa-services-setup.md) * [Add Visa Services to Quotes](https://sembark.com/travel-software/docs/visa-in-quotes.md) * [Manage Visa Bookings After Conversion](https://sembark.com/travel-software/docs/visa-bookings.md) * [Visa Booking Status](https://sembark.com/travel-software/docs/visa-booking-status.md) ### Accounting * [Accounting](https://sembark.com/travel-software/docs/accounting-overview.md) * [Create New Account](https://sembark.com/travel-software/docs/create-accounting-account.md) * [Proforma Invoices](https://sembark.com/travel-software/docs/proforma-invoices.md) * [Incoming Payments and Instalments](https://sembark.com/travel-software/docs/incoming-payments.md) * [Payment Gateway — Automated Collections with Payments by Sembark](https://sembark.com/travel-software/docs/payment-gateway.md) * [Outgoing Payments to Suppliers](https://sembark.com/travel-software/docs/outgoing-payments.md) * [Payment Receipts](https://sembark.com/travel-software/docs/payment-receipts.md) * [Supplier and Customer Payment Preferences](https://sembark.com/travel-software/docs/payment-preferences.md) * [Accounting Ledgers, Downloads and Account Tools](https://sembark.com/travel-software/docs/accounting-ledgers-and-downloads.md) ### Organization Settings * [Contact and Billing Addresses](https://sembark.com/travel-software/docs/contact-and-billing-addresses.md) * [Bank Accounts](https://sembark.com/travel-software/docs/bank-accounts.md) * [Multi-Branding](https://sembark.com/travel-software/docs/multi-branding.md) * [Users, Roles and Teams](https://sembark.com/travel-software/docs/users-and-teams.md) * [Lead Integrations](https://sembark.com/travel-software/docs/integrations.md) * [Terms and Conditions Management](https://sembark.com/travel-software/docs/terms-and-conditions.md) * [Currencies, Exchange Rates and Tax Types](https://sembark.com/travel-software/docs/currencies-and-taxes.md) * [WhatsApp Integration - Inbox, Templates, Forms and Quick Sends](https://sembark.com/travel-software/docs/whatsapp-integration.md) * [TeleCalling - Call Logs, Click to Call and Leads from Calls](https://sembark.com/travel-software/docs/telecalling.md) * [Automations - Automated WhatsApp Messages and Tasks](https://sembark.com/travel-software/docs/automations.md) ### Master Data * [Trip Destinations](https://sembark.com/travel-software/docs/trip-destinations.md) * [Hotels Master Data](https://sembark.com/travel-software/docs/hotels-master-data.md) * [Transport Services and Cab Types](https://sembark.com/travel-software/docs/transport-services-master-data.md) * [Travel Activities and Tickets](https://sembark.com/travel-software/docs/travel-activities-master-data.md) * [Unified Suppliers Management](https://sembark.com/travel-software/docs/suppliers.md) * [Supplier Rates, Seasons and Contract Uploads](https://sembark.com/travel-software/docs/rates-and-seasons.md) * [Trip Sources (B2B Agents and Channels)](https://sembark.com/travel-software/docs/trip-sources.md) * [Itineraries (Day-Wise Templates)](https://sembark.com/travel-software/docs/itineraries.md) ### Reports * [Sales and Lead Reports](https://sembark.com/travel-software/docs/sales-reports.md) * [Profit, Check-In and Checkout Reports](https://sembark.com/travel-software/docs/profit-and-checkout-reports.md) * [Operational and Hotel Reports](https://sembark.com/travel-software/docs/operational-reports.md) ### Troubleshooting * [Network Error](https://sembark.com/travel-software/docs/network-error.md) * [Software Updates, Sessions and Timezone Issues](https://sembark.com/travel-software/docs/software-updates-and-sessions.md)