--- title: Set Up Visa Services and Visa Types | Documentation description: Create country-specific visa services, define the documents applicants must submit and configure visa types with their own pricing and processing details. --- # Set Up Visa Services and Visa Types Create country-specific visa services, define the documents applicants must submit and configure visa types with their own pricing and processing details. A visa service holds everything you need to sell a visa for a country: its destination, currency, required documents and one or more visa types. Once set up, it can be added to any quote. See [Visa Services](https://sembark.com/travel-software/docs/visa-services-overview.md) for the complete workflow. ## Create a Visa Service Go to **Services > Visa** in the navigation bar. The page lists all your existing visa services. 1. Click **New Visa**. 2. Under **Visa Details**, fill in: - **Country** — the country for which the visa is applicable. - **Destination** — the destination where the visa is used. - **Visa Name** — a descriptive name that makes the visa easy to identify across Sembark. - **Currency** — the default currency for this visa service. ![Image showing set up visa service page](https://sembark.com/assets/images/uploads/docs-visa-services-image-showing-the-new-visa-form-with-country-destination-visa-name-and-currency-fields.jpg) ## Required Documents At the service level, define which documents applicants must submit. You have two options: - **Document Group** — pick a predefined group created under **Profile > Organisation > Document Types**. For example, a group called "Schengen Visa Documents" can bundle the passport, photo and bank statements. - **Custom Document** — pick individual documents when no existing group covers the exact requirement. ![Image showing visa docs group](https://sembark.com/assets/images/uploads/docs-visa-services-image-showing-the-custom-group-option.jpg) ## Configure Visa Types A single visa service can have many visa types. For example, a UAE visa service might include a 30-day single entry, a 60-day multiple entry and a transit visa, each with different pricing and processing details. Add as many visa types as you need under one visa service. ![Image showing visa type configuration form](https://sembark.com/assets/images/uploads/docs-visa-services-image-showing-the-visa-type-configuration-form-with-pricing-processing-time-and-document-fields.jpg) For each visa type, configure: - **Visa Type Name** — a descriptive name to identify this type, e.g. _30-Day Single Entry_. - **Type of Visa** — e-Visa, Sticker Visa, Transit Visa, Single-Entry Visa or Visa on Arrival. - **Processing Time** — the expected processing duration, in days or hours. - **Visa Duration** — how long the visa remains valid after it is issued. - **Type of Entries** — single, double or multiple. - **Purpose of Visa** — the intended purpose of travel, e.g. tourism or business. - **Cost Price per Person** — the cost you incur per applicant. - **Selling Price per Person** — the price charged to the customer per applicant. - **Valid Up To** — the date until which this visa type's pricing and conditions apply. - **Application Minimum Days** — the minimum number of days before the travel date by which the application must be submitted. - **Visa Type Documents** — the specific documents required for this visa type. - **Description** — instructions, terms, conditions or remarks relevant to this visa type. Next, [add the visa service to a quote](https://sembark.com/travel-software/docs/visa-in-quotes.md). ## Docs Navigation Current page: [Set Up Visa Services and Visa Types](https://sembark.com/travel-software/docs/visa-services-setup.md) ### Getting Started * [Getting Started with Sembark](https://sembark.com/travel-software/docs/getting-started.md) * [Login to Sembark](https://sembark.com/travel-software/docs/login.md) * [Reset Password](https://sembark.com/travel-software/docs/reset-password.md) * [Passwordless Login with Passkeys](https://sembark.com/travel-software/docs/passwordless-login.md) * [Two-Factor Authentication](https://sembark.com/travel-software/docs/two-factor-authentication.md) * [Account Security and Password Policies](https://sembark.com/travel-software/docs/account-security.md) * [Dashboard and Global Search](https://sembark.com/travel-software/docs/dashboard-and-notifications.md) * [Smart Push Notifications for Desktop and Mobile](https://sembark.com/travel-software/docs/smart-push-notifications-for-desktop-and-mobile.md) ### Queries * [Queries](https://sembark.com/travel-software/docs/queries-overview.md) * [Add & Upload New Query](https://sembark.com/travel-software/docs/add-a-query.md) * [Query Details](https://sembark.com/travel-software/docs/query-details.md) * [Follow-ups and Tags on queries](https://sembark.com/travel-software/docs/query-followups.md) * [Conversion](https://sembark.com/travel-software/docs/query-conversion.md) * [Query Cancellation](https://sembark.com/travel-software/docs/query-cancellation.md) * [Trip Plan Requests (Integrated Leads)](https://sembark.com/travel-software/docs/trip-plan-requests.md) * [Tasks and Comments](https://sembark.com/travel-software/docs/tasks-and-comments.md) * [Guests and Tourist Management](https://sembark.com/travel-software/docs/guests-and-tourists.md) * [Trip Holding, Locking and Data Archival](https://sembark.com/travel-software/docs/trip-holding-and-locking.md) ### Quotes * [Quotes](https://sembark.com/travel-software/docs/quotes-overview.md) * [Create New Quote](https://sembark.com/travel-software/docs/create-quote.md) * [Share Quote](https://sembark.com/travel-software/docs/share-quote.md) * [Update Quote](https://sembark.com/travel-software/docs/update-quote.md) * [Quote Pricing, Markup and Taxes](https://sembark.com/travel-software/docs/quote-pricing.md) * [Multi-Option (Multi-Category) Quotes](https://sembark.com/travel-software/docs/multi-option-quotes.md) * [Flights in Quotes](https://sembark.com/travel-software/docs/flights.md) * [Quote PDF and Email Template Customization](https://sembark.com/travel-software/docs/quote-templates.md) * [Quote Suggestions and Reusing Quotes](https://sembark.com/travel-software/docs/quote-suggestions.md) ### Hotel Bookings * [Hotel Bookings](https://sembark.com/travel-software/docs/hotel-bookings-overview.md) * [Update Status of a Hotel booking](https://sembark.com/travel-software/docs/hotel-booking-update-status.md) * [Hotel Booking Vouchers](https://sembark.com/travel-software/docs/hotel-booking-vouchers.md) * [Hotel Booking Enquiry Emails and WhatsApp](https://sembark.com/travel-software/docs/hotel-booking-enquiries.md) * [Hotel Changes, Replacements and Drops](https://sembark.com/travel-software/docs/hotel-booking-changes.md) * [Self-Booked Accommodation Details](https://sembark.com/travel-software/docs/self-booked-accommodations.md) * [Hotel Check-Ins and Check-Outs](https://sembark.com/travel-software/docs/hotel-check-ins-and-outs.md) ### Tour Operations * [Cab Schedules](https://sembark.com/travel-software/docs/cab-schedules-overview.md) * [Assign Service Provider for Cab Schedules](https://sembark.com/travel-software/docs/cab-schedule-assign-service-providers.md) * [Operational Bookings and Tour Operations Calendar](https://sembark.com/travel-software/docs/operational-bookings.md) * [Share Transfer and Activity Details](https://sembark.com/travel-software/docs/share-operational-services.md) * [Trip Vouchers](https://sembark.com/travel-software/docs/trip-vouchers.md) * [Activity and Ticket Bookings](https://sembark.com/travel-software/docs/activity-bookings.md) * [Travel Activity Vouchers](https://sembark.com/travel-software/docs/activity-vouchers.md) ### Visa * [Visa Services](https://sembark.com/travel-software/docs/visa-services-overview.md) * [Set Up Visa Services and Visa Types](https://sembark.com/travel-software/docs/visa-services-setup.md) * [Add Visa Services to Quotes](https://sembark.com/travel-software/docs/visa-in-quotes.md) * [Manage Visa Bookings After Conversion](https://sembark.com/travel-software/docs/visa-bookings.md) * [Visa Booking Status](https://sembark.com/travel-software/docs/visa-booking-status.md) ### Accounting * [Accounting](https://sembark.com/travel-software/docs/accounting-overview.md) * [Create New Account](https://sembark.com/travel-software/docs/create-accounting-account.md) * [Proforma Invoices](https://sembark.com/travel-software/docs/proforma-invoices.md) * [Incoming Payments and Instalments](https://sembark.com/travel-software/docs/incoming-payments.md) * [Payment Gateway — Automated Collections with Payments by Sembark](https://sembark.com/travel-software/docs/payment-gateway.md) * [Outgoing Payments to Suppliers](https://sembark.com/travel-software/docs/outgoing-payments.md) * [Payment Receipts](https://sembark.com/travel-software/docs/payment-receipts.md) * [Supplier and Customer Payment Preferences](https://sembark.com/travel-software/docs/payment-preferences.md) * [Accounting Ledgers, Downloads and Account Tools](https://sembark.com/travel-software/docs/accounting-ledgers-and-downloads.md) ### Organization Settings * [Contact and Billing Addresses](https://sembark.com/travel-software/docs/contact-and-billing-addresses.md) * [Bank Accounts](https://sembark.com/travel-software/docs/bank-accounts.md) * [Multi-Branding](https://sembark.com/travel-software/docs/multi-branding.md) * [Users, Roles and Teams](https://sembark.com/travel-software/docs/users-and-teams.md) * [Lead Integrations](https://sembark.com/travel-software/docs/integrations.md) * [Terms and Conditions Management](https://sembark.com/travel-software/docs/terms-and-conditions.md) * [Currencies, Exchange Rates and Tax Types](https://sembark.com/travel-software/docs/currencies-and-taxes.md) * [WhatsApp Integration - Inbox, Templates, Forms and Quick Sends](https://sembark.com/travel-software/docs/whatsapp-integration.md) * [TeleCalling - Call Logs, Click to Call and Leads from Calls](https://sembark.com/travel-software/docs/telecalling.md) * [Automations - Automated WhatsApp Messages and Tasks](https://sembark.com/travel-software/docs/automations.md) ### Master Data * [Trip Destinations](https://sembark.com/travel-software/docs/trip-destinations.md) * [Hotels Master Data](https://sembark.com/travel-software/docs/hotels-master-data.md) * [Transport Services and Cab Types](https://sembark.com/travel-software/docs/transport-services-master-data.md) * [Travel Activities and Tickets](https://sembark.com/travel-software/docs/travel-activities-master-data.md) * [Unified Suppliers Management](https://sembark.com/travel-software/docs/suppliers.md) * [Supplier Rates, Seasons and Contract Uploads](https://sembark.com/travel-software/docs/rates-and-seasons.md) * [Trip Sources (B2B Agents and Channels)](https://sembark.com/travel-software/docs/trip-sources.md) * [Itineraries (Day-Wise Templates)](https://sembark.com/travel-software/docs/itineraries.md) ### Reports * [Sales and Lead Reports](https://sembark.com/travel-software/docs/sales-reports.md) * [Profit, Check-In and Checkout Reports](https://sembark.com/travel-software/docs/profit-and-checkout-reports.md) * [Operational and Hotel Reports](https://sembark.com/travel-software/docs/operational-reports.md) ### Troubleshooting * [Network Error](https://sembark.com/travel-software/docs/network-error.md) * [Software Updates, Sessions and Timezone Issues](https://sembark.com/travel-software/docs/software-updates-and-sessions.md)