--- title: Visa Services & Proforma Invoice – Line Item & Price Breakup | Release Notes description: This release introduces Visa Services, a complete workflow for creating, managing, and tracking visa bookings inside Sembark, from setting up visa types to collecting guest documents and tracking application status. It also adds a new Line Item / Price Breakup option to the Proforma Invoice Template, so you can list each service individually and choose how pricing and tax are displayed. Fixes for trip code parsing, AI parser inclusions and exclusions, and duplicate tab types are included. Let’s dive into more details. version: 1.185 date: 2026-10-19 --- # Visa Services & Proforma Invoice – Line Item & Price Breakup Version 1.185 · 2026-10-19 · by Utkarsh Jain This release introduces Visa Services, a complete workflow for creating, managing, and tracking visa bookings inside Sembark, from setting up visa types to collecting guest documents and tracking application status. It also adds a new Line Item / Price Breakup option to the Proforma Invoice Template, so you can list each service individually and choose how pricing and tax are displayed. Fixes for trip code parsing, AI parser inclusions and exclusions, and duplicate tab types are included. Let’s dive into more details. ## 1. Visa Services We have added a new Visa Services component that lets you set up country-specific visa services, configure multiple visa types with their own pricing and document requirements, include visa services in quotations, collect customer documents through a shared upload link, and track the visa booking through every stage of the application process — all within Sembark. ![Image showing the Visa Services page with the visa table and the New Visa button](https://sembark.com/assets/images/uploads/release-notes-1-185-image-showing-the-visa-services-page-with-the-visa-table-and-the-new-visa-button.jpg) #### Why this feature matters Previously, visa services were managed in Sembark, but the process was not handled appropriately. Coordinating documents, tracking application status, and maintaining supplier payment records for multiple guests across multiple trips was fragmented and manual. Visa Services brings all of this into one place, connected directly to the trip and its guests. ### Setting Up a Visa Service **Navigate to Services → Visa in the navigation bar.** The Visa page displays a table of all existing visa services. Click New Visa to create a new one. ![Image showing the New Visa form with Country, Destination, Visa Name, and Currency fields](https://sembark.com/assets/images/uploads/release-notes-1-185-image-showing-the-new-visa-form-with-country-destination-visa-name-and-currency-fields.jpg) Under Visa  Details, fill in the following: * Country — the country for which the visa is applicable * Destination — the destination where the visa is used * Visa Name — a descriptive name for easy identification across the system * Currency — the default currency for this visa service ### Configuring Required Documents At the service level, you can define which documents applicants must submit. Two options are available: * **Document Group** — select a predefined group created under  **Profile → Organisation → Document Types (e.g., a group called "Schengen Visa Documents" that bundles passport, photo, and bank statements)** ![Image Showing Document Group](https://sembark.com/assets/images/uploads/release-notes-1-185-image-showing-the-custom-group-option.jpg) * **Custom Document** — Select individual documents for cases where an existing group does not cover the exact requirement ### Configuring Visa Types A single visa service can have multiple visa types — for example, a UAE visa service might include a 30-day single entry, a 60-day multiple entry, and a transit visa, each with different pricing and processing details. ![Image showing the Visa Type configuration form with pricing, processing time, and document fields](https://sembark.com/assets/images/uploads/release-notes-1-185-image-showing-the-visa-type-configuration-form-with-pricing-processing-time-and-document-fields.jpg) You can add as many visa types as needed under a single visa service. ### Adding Visa Services to a Quotation Once visa services are configured, they can be included in any trip quotation. See[Visa Booking](https://sembark.com/travel-software/docs/create-quote.md) for the rest of the workflow. The visa service is now part of the quotation alongside hotels, transport, and activities. ### Sharing Visa Details with the Customer You can share the quotation along with the list of mandatory documents required for the selected visa type. This gives the customer a clear picture of what documents they need to arrange for their visa application — directly from the quotation, without a separate communication. ![Image Showing the sharing of docs in quotation](https://sembark.com/assets/images/uploads/release-notes-1-185-image-showing-the-sharing-of-docs-in-quotation.jpg) ### Managing Visa Services After Quotation Conversion Once the quotation is converted into a trip, visa details become accessible from the Service Booking page. This is where your team manages the operational side of the visa booking. ![Image showing the Visa section on the Service Booking page with guest assignment and document status](https://sembark.com/assets/images/uploads/release-notes-1-185-image-showing-the-visa-section-on-the-service-booking-page-with-guest-assignment-and-document-status.jpg) ### Guest Assignment Assign the relevant guests to the appropriate visa type. Different guests in the same trip can be assigned to different visa types if needed. ### Document Collection via Upload Link 1. Navigate to the Documents section on the Service Booking page. For more information on documents, [please refer the release notes in 1.180](https://sembark.com/travel-software/release-notes/1-180.md) #### Reviewing Documents and Proceeding After documents are received, review them in the system and proceed to the next stages of the visa booking process. ### Visa Booking Status Management You can update the visa booking status at each stage of the application. The available statuses are: 1. **Document Received-** Required documents have been received from the guest 2. **Document verified-** Requested documents have been verified 3. **Appointment Scheduled-** An appointment has been set for the guest 4. **Appointment Done-** An appointment has been Done on the set date & location. 5. **In Progress-** Application is being processed 6. **Approved-** Visa has been approved 7. **Rejected-** VisaApplication has been rejected 8. **Dropped-** Visa booking is no longer proceeding 9. **Reinitialized stage-** VisaApplication has been re-initiated. **Status updates give you and your team a clear audit trail of where each guest's visa application stands at any point.** #### Benefits * Manage the complete visa process — setup, quotation, document collection, and status tracking — without leaving Sembark. * Document upload links connect directly to the guest's profile, so documents are always linked to the right applicant. * Status management gives your team a clear, auditable view of every visa application across all trips. * Supplier and payment details are recorded against the booking, keeping financial tracking centralised. * Sharing mandatory document lists with customers from the quotation stage reduces back-and-forth at the application stage. ## 2. Proforma Invoice – Line Item & Price Breakup We have added a new **Add Line Item / Price Breakup** section in the Proforma Invoice Template, giving users greater flexibility and control over how service details and pricing information are displayed in the Proforma Invoice. ### **How to Enable This Feature** Navigate to: **Organization > Template > Proforma Invoice Template > Edit > Add Line Item / Price Breakup** Enable the required options based on your preferences and save the changes. ![Image showing enabling steps ](https://sembark.com/assets/images/uploads/release-notes-1-185-image-showing-enabling-steps.jpg) ### **2.1. Add Line Item** Enable this option to display all services included in the quotation as individual line items under the **Particulars** section of the Proforma Invoice. This option displays service details such as: Hotels, Transport, Activities, Flights, Visa, Add-ons, Other services included in the quotation. ![Image showing add line item](https://sembark.com/assets/images/uploads/release-notes-1-185-image-showing-add-line-item.jpg) ### **2.2. Show Price Breakup** Enable this option to display detailed pricing information for individual line items in the Proforma Invoice. Users can choose from the following display options: ####  2.2.1. Show Price Breakup with Tax Displays the quoted amount and the applicable tax amount separately for each individual line item, providing greater transparency in the pricing details. In this case every item tax details will be displayed separately. ![Image Showing price breakup with tax](https://sembark.com/assets/images/uploads/release-notes-1-185-image-showing-price-breakup-with-tax.jpg) #### **2.2.2. Show Price Breakup**  Displays the price breakup for each individual line item, with the applicable tax shown at the end of the particular section. ![Image showing Price breakup](https://sembark.com/assets/images/uploads/release-notes-1-185-image-showing-price-breakup.jpg) #### **Important Notes** * The Show Price Breakup option is available only when Add Line Item is enabled. Users must enable Add Line Item first to access and select their preferred price breakup display option. * Tax Display: To show or hide tax details, use the separate tax display option available in the template settings. This allows users to choose whether to include or exclude tax details in the Proforma Invoice. ## Release Notes Current release: [Visa Services & Proforma Invoice – Line Item & Price Breakup](https://sembark.com/travel-software/release-notes/1-185.md) ### 2026 * [v1.185 — Visa Services & Proforma Invoice – Line Item & Price Breakup](https://sembark.com/travel-software/release-notes/1-185.md) * [v1.184 — Custom Email Replies, WhatsApp Automation Enhancements, and More](https://sembark.com/travel-software/release-notes/1-184.md) * [v1.183 — WhatsApp Integration, TeleCalling and Automations](https://sembark.com/travel-software/release-notes/1-183.md) * [v1.182 — AI Itinerary Importer, Tourist Profile and Document Management Improvements, Improved Profit Reports with Payment-Level Exchange Rates](https://sembark.com/travel-software/release-notes/1-182.md) * [v1.181 — Trips Tags Management, Flight Per Person Pricing, and Minimum Markup Settings](https://sembark.com/travel-software/release-notes/1-181.md) * [v1.180 — Guest Document Management, Tourist Profiles, Duplicate Trip Source Prevention](https://sembark.com/travel-software/release-notes/1-180.md) * [v1.179 — Real-Time Exchange Rates with Markup Percentage, Trip Operations & Email Improvements](https://sembark.com/travel-software/release-notes/1-179.md) * [v1.178 — Hotel Booking Calendar, Smart Notifications, and AI Email Reader Enhancements](https://sembark.com/travel-software/release-notes/1-178.md) * [v1.177 — Customisable Hotel Reports, Cab Type Indicators, Voucher and Email Enhancements](https://sembark.com/travel-software/release-notes/1-177.md) * [v1.176 — AI Email Reader & Revocable Permissions](https://sembark.com/travel-software/release-notes/1-176.md) * [v1.175 — Advanced Quote PDF Template Settings, Branded & Non-Branded PDF](https://sembark.com/travel-software/release-notes/1-175.md) * [v1.174 — Activity Voucher, Activity FOC, Total FOC & Trip Plan Request- Bulk Assign](https://sembark.com/travel-software/release-notes/1-174.md) * [v1.173 — Stop Sale & Blackout Dates, Customer Payment Preferences, and Pick-up & Drop Locations](https://sembark.com/travel-software/release-notes/1-173.md) * [v1.172 — Supplier Payment Preferences, Transport Cost Distribution, and Trip Source Enhancements](https://sembark.com/travel-software/release-notes/1-172.md) * [v1.171 — Bulk Payment Clearance, Quote PDF Enhancements, and Supplier Management Improvements](https://sembark.com/travel-software/release-notes/1-171.md) * [v1.170 — Enhanced Sales Reports, Transport Service Improvements, and Cab Metric Pricing Sheet System](https://sembark.com/travel-software/release-notes/1-170.md) * [v1.169 — Multi-Guest Management, Enhanced Proforma Invoice, and All Task Filters](https://sembark.com/travel-software/release-notes/1-169.md) * [v1.168 — Hotel Suppliers, Multi-Month Reports Download, Quote PDF Template, Bulk Trip Sales Assignment](https://sembark.com/travel-software/release-notes/1-168.md) ### 2025 * [v1.167 — Hyper localisation of Currency, Trip Plan Request Follow-up Notes](https://sembark.com/travel-software/release-notes/1-167.md) * [v1.166 — Transport Services Edit, General Hotel Notes, New metrics, Multi cab Management in Single Service, and Cab Capacity](https://sembark.com/travel-software/release-notes/1-166.md) * [v1.165 — Advanced Flight System and Account Protection](https://sembark.com/travel-software/release-notes/1-165.md) * [v1.164 — Travel Activity Bulk Disable,Trip Voucher Customisation, Trip Source Management & Transport and Travel activity logs](https://sembark.com/travel-software/release-notes/1-164.md) * [v1.163 — Multipurpose Hotel Notes, Self Booked Accommodation, Custom Column Report & Upgraded Proforma Invoice ](https://sembark.com/travel-software/release-notes/1-163.md) * [v1.162 — Advanced Lead Assignment, Trip Plan Request Dashboard, Hotel Booking Sharing Via WApp](https://sembark.com/travel-software/release-notes/1-162.md) * [v1.161 — Task Management, Transporter wise Rates, OnTrip Changes, Rate compare in Profit Report, Hotel Entry Method ](https://sembark.com/travel-software/release-notes/1-161.md) * [v1.160 — Component-wise Markup and Taxation in Itinerary Builder](https://sembark.com/travel-software/release-notes/1-160.md) * [v1.159 — Bulk disabling of Transport Service, All operational services download for a trip, Transport Service Closing days & Hotel edit log & history checking](https://sembark.com/travel-software/release-notes/1-159.md) * [v1.158 — Proforma Invoice Templates and Quote PDF Banners](https://sembark.com/travel-software/release-notes/1-158.md) * [v1.157 — Improved Password Security and User Management](https://sembark.com/travel-software/release-notes/1-157.md) * [v1.156 — Trip-Wise Transport Ledgers and Improved Hotel Listing](https://sembark.com/travel-software/release-notes/1-156.md) * [v1.155 — Trip Source/Agent Tagging and PDF/Email Customizations](https://sembark.com/travel-software/release-notes/1-155.md) * [v1.154 — Payment Receipt, Hotel Check-In-Out Reports](https://sembark.com/travel-software/release-notes/1-154.md) * [v1.153 — Quick Vouchers, Lock/Unlock Trip and Monthly Accounts Ledgers](https://sembark.com/travel-software/release-notes/1-153.md) * [v1.152 — Activity Closing Days and Trip Operations Overview Download](https://sembark.com/travel-software/release-notes/1-152.md) ### 2024 * [v1.151 — Tax Types, Trip Cost-Profit Report and 2FAs](https://sembark.com/travel-software/release-notes/1-151.md) * [v1.150 — Monthly Tour Downloads, Trip Check-In Reports and Multi-Timezone Access](https://sembark.com/travel-software/release-notes/1-150.md) * [v1.149 — Travel Activity Ticket Bookings and Suppliers](https://sembark.com/travel-software/release-notes/1-149.md) * [v1.148 — New Dashboard, To-Dos and New Roles](https://sembark.com/travel-software/release-notes/1-148.md) * [v1.147 — Email Docx Download and Template Customizations ](https://sembark.com/travel-software/release-notes/1-147.md) ### 2023 * [v1.146 — Customization of Quote Email and PDF Template](https://sembark.com/travel-software/release-notes/1-146.md) * [v1.145 — Salesperson, Destination and Source Reports](https://sembark.com/travel-software/release-notes/1-145.md) * [v1.144 — Multi-Category Quotations](https://sembark.com/travel-software/release-notes/1-144.md) * [v1.143 — Trip Sources Merging](https://sembark.com/travel-software/release-notes/1-143.md) * [v1.142 — Proforma Invoice and Guest City](https://sembark.com/travel-software/release-notes/1-142.md) * [v1.141 — Cab Types Management and Destination-wise Contact or Billing Addresses](https://sembark.com/travel-software/release-notes/1-141.md) * [v1.139 — Hotel Advanced Search, Marketing Person Leads, Website/Ads Leads Tagging](https://sembark.com/travel-software/release-notes/1-139.md) * [v1.138 — Activities and Transports](https://sembark.com/travel-software/release-notes/1-138.md) * [v1.137 — Cab Price Calculator for Quotes](https://sembark.com/travel-software/release-notes/1-137.md) ### 2022 * [v1.135 — Merge Hotels and Destination-wise Support Numbers](https://sembark.com/travel-software/release-notes/1-135.md) * [v1.133 — Select Same Cabs to Quote for All Days](https://sembark.com/travel-software/release-notes/1-133.md) * [v1.131 — Download Trip Sources and Guest Data](https://sembark.com/travel-software/release-notes/1-131.md) * [v1.120 — Markups in Quotes](https://sembark.com/travel-software/release-notes/1-120.md) * [v1.105 — API Integrations](https://sembark.com/travel-software/release-notes/1-105.md) * [v1.104 — Images in Quote PDFs and More Personalization](https://sembark.com/travel-software/release-notes/1-104.md) ### 2021 * [v1.99 — Add Similar Hotel Options in Packages](https://sembark.com/travel-software/release-notes/1-99.md) * [v1.98 — Open Signup and Test Data Mode](https://sembark.com/travel-software/release-notes/1-98.md) * [v1.96 — Trip Cancellation and Payment Refunds](https://sembark.com/travel-software/release-notes/1-96.md) ### 2020 * [v1.72 — Hotel Bookings Ledger](https://sembark.com/travel-software/release-notes/1-72.md) * [v1.70 — Introducing Sales Reports](https://sembark.com/travel-software/release-notes/1-70.md)