---
title: Accounting and Payments | Software Training
description: Training overview of payments collection, supplier payouts, invoices and accounting in Sembark.
---

# Accounting and Payments

Training overview of payments collection, supplier payouts, invoices and accounting in Sembark.

Sembark brings all your money flows — collectables from customers/agents and payables to suppliers — into one place with a 2-way accounting system. In this guide, we will walk through the day-to-day accounting processes. For complete details on any step, follow the linked documentation.

## Incoming Payments (Collections)

When a trip is [converted](https://sembark.com/travel-software/docs/query-conversion.md), the package amount is split into instalments with due dates. Open **Accounting > Incoming Payments** from the top navigation to see all upcoming, overdue and paid instalments.

Practice the collection flow:

1. Open a due instalment, log the collected payment with the date, mode and accounts.
2. As the accounts team, verify the logged payment to confirm the transaction.
3. Generate a [payment receipt](https://sembark.com/travel-software/docs/payment-receipts.md) for the verified payment.

Read the [Incoming Payments documentation](https://sembark.com/travel-software/docs/incoming-payments.md) for instalment states, filters and downloads.

:::tip

Configure [customer payment preferences](https://sembark.com/travel-software/docs/payment-preferences.md) once, and instalment breakdowns will be pre-filled automatically during every conversion. And with the [Payments by Sembark gateway](https://sembark.com/travel-software/docs/payment-gateway.md), clients pay through embedded payment links with automated reminders, instant confirmation and T+1 settlement — no manual collection chase.

:::

## Outgoing Payments (Supplier Payouts)

Every confirmed hotel, transport and activity booking auto-creates supplier payables. Open **Accounting > Outgoing Payments** to track them.

Practice the payout flow:

1. Filter payables by supplier type, destination or due dates.
2. Log a single payment, or use **Log Multiple Payments** to clear a batch in one transaction.
3. Open a supplier's details page and review their booking and payments ledger; download it as Excel to share with the supplier.

Read the [Outgoing Payments documentation](https://sembark.com/travel-software/docs/outgoing-payments.md) for bulk clearance and verification details.

## Proforma Invoices

For B2B agents and B2C guests, create proforma invoices from **Trip > Accounting > Invoices Tab**. Billing details are auto-filled from [destination-wise addresses](https://sembark.com/travel-software/docs/contact-and-billing-addresses.md) and the buyer's records, with [bank account details](https://sembark.com/travel-software/docs/bank-accounts.md) included automatically.

Read the [Proforma Invoices documentation](https://sembark.com/travel-software/docs/proforma-invoices.md) for the full flow.

## Accounts, Transactions and Statements

Behind every payment are debit/credit entries in accounting accounts. Review:

- [Accounting Overview](https://sembark.com/travel-software/docs/accounting-overview.md) — accounts, transactions and bank statement verification with suspense entries
- [Create New Account](https://sembark.com/travel-software/docs/create-accounting-account.md) — add company accounts (banks, cash etc.)
- [Ledgers and Downloads](https://sembark.com/travel-software/docs/accounting-ledgers-and-downloads.md) — monthly statements, Excel exports and merging duplicate accounts

## Refunds

When a trip is dropped, refund instalments are created automatically for customers and from suppliers. On-time refunds matter as much as on-time collections — track them in the same payment dashboards.

:::success Done

With collections, payouts, invoices and verification in your routine, your business runs on a healthy, auditable cash-flow. Next, explore [reports](https://sembark.com/travel-software/docs/profit-and-checkout-reports.md) to analyze profitability.

:::

## Training Navigation

Current page: [Accounting and Payments](https://sembark.com/travel-software/training/accounting.md)

### Sales

* [Sales Overview](https://sembark.com/travel-software/training/sales.md)
* [Leads and Queries](https://sembark.com/travel-software/training/leads-and-queries.md)
* [Package Quotes](https://sembark.com/travel-software/training/package-and-quotes.md)
* [Quotation Sharing](https://sembark.com/travel-software/training/share-quotes.md)
* [Follow-ups and Amendments](https://sembark.com/travel-software/training/followups-and-amendments.md)
* [Conversion](https://sembark.com/travel-software/training/conversion.md)
* [Cancellation and Drops](https://sembark.com/travel-software/training/cancellation-and-drops.md)
* [Remaining Payment Tracking](https://sembark.com/travel-software/training/remaining-payment-tracking.md)
* [Tour Co-ordination](https://sembark.com/travel-software/training/tour-coordination.md)

### Accounting

* [Accounting and Payments](https://sembark.com/travel-software/training/accounting.md)

### Reservations

* [Hotel Reservations](https://sembark.com/travel-software/training/reservations.md)

### Tour Operations

* [Tour Operations](https://sembark.com/travel-software/training/tour-operations.md)

### Data & Administration

* [Data Management](https://sembark.com/travel-software/training/data-operator.md)
* [Administration and Reports](https://sembark.com/travel-software/training/admin.md)