---
title: Remaining Payment Tracking | Software Training
description: Track every collectable from one dashboard, log and verify collections, and automate reminders so balances are paid on time.
---

# Remaining Payment Tracking

Track every collectable from one dashboard, log and verify collections, and automate reminders so balances are paid on time.

Converting a trip is only half the job — collecting the balance on time protects your cash flow. As a salesperson you track every collectable from one dashboard.

## Incoming Payments Dashboard

Open **Accounting > Incoming Payments** to see all collectables from guests and B2B agents in one place. A package amount is split across **instalments** with due dates, and the dashboard surfaces upcoming, overdue and paid instalments — it also highlights live and about-to-start trips that still have dues.

## Log and Verify Collections

Open an instalment and log the collected amount with its date, payment mode and accounts. Logged payments show as **Paid (Unverified)** until your accounts team verifies them, so collection and verification stay separate but visible to everyone — including operations, who confirm no payment is pending before the trip starts.

### Filters and Downloads

Filter by **Payments For** (Hotels, Transports, Activities), by destination, or exclude on-hold booking payments. Trip Reference ID and guest details appear as their own columns. Download instalment lists as Excel — up to 500 rows per download, so apply filters for larger sets.

## Automated Reminders

With the [Payments by Sembark gateway](https://sembark.com/travel-software/docs/payment-gateway.md), reminders go to clients automatically for pending instalments, and **intent capture** tells you when a client starts paying — cutting down manual follow-up calls.

## Receipts

Generate [payment receipts](https://sembark.com/travel-software/docs/payment-receipts.md) for verified collected payments and share them with your customer.

:::success Done

You can now track and close every remaining payment. The last part of the sales role is coordinating the live trip — see [Tour Co-ordination](../tour-coordination/).

:::

## References

- [Incoming Payments and Instalments](https://sembark.com/travel-software/docs/incoming-payments.md)
- [Payment Gateway — Payments by Sembark](https://sembark.com/travel-software/docs/payment-gateway.md)
- [Payment Receipts](https://sembark.com/travel-software/docs/payment-receipts.md)
- [Sales and Lead Reports](https://sembark.com/travel-software/docs/sales-reports.md)

## Training Navigation

Current page: [Remaining Payment Tracking](https://sembark.com/travel-software/training/remaining-payment-tracking.md)

### Sales

* [Sales Overview](https://sembark.com/travel-software/training/sales.md)
* [Leads and Queries](https://sembark.com/travel-software/training/leads-and-queries.md)
* [Package Quotes](https://sembark.com/travel-software/training/package-and-quotes.md)
* [Quotation Sharing](https://sembark.com/travel-software/training/share-quotes.md)
* [Follow-ups and Amendments](https://sembark.com/travel-software/training/followups-and-amendments.md)
* [Conversion](https://sembark.com/travel-software/training/conversion.md)
* [Cancellation and Drops](https://sembark.com/travel-software/training/cancellation-and-drops.md)
* [Remaining Payment Tracking](https://sembark.com/travel-software/training/remaining-payment-tracking.md)
* [Tour Co-ordination](https://sembark.com/travel-software/training/tour-coordination.md)

### Accounting

* [Accounting and Payments](https://sembark.com/travel-software/training/accounting.md)

### Reservations

* [Hotel Reservations](https://sembark.com/travel-software/training/reservations.md)

### Tour Operations

* [Tour Operations](https://sembark.com/travel-software/training/tour-operations.md)

### Data & Administration

* [Data Management](https://sembark.com/travel-software/training/data-operator.md)
* [Administration and Reports](https://sembark.com/travel-software/training/admin.md)