SEMBARK has been following the Monthly User-Based Subscription Model. This model of payment becomes a topic of discussion with prospective DMCs and Tour Operators who are either looking to invest for the first time in Travel CRM Software for streamlining their travel business or have burnt their hands with other prevalent options. The conversation is mostly around the following lines.
- Why software fees taken monthly?
- Why is it not quarterly or annually?
This article will be helpful for you to understand the vision and values connected with the “Monthly user based subscription Model”.
What is the Logic Behind Monthly Subscription?
Choosing the right Travel CRM software especially for DMC operations is not just about features. Pricing models matter. Every travel business is dynamic. Leads shift, teams grow, needs evolve plus competition is always high and quick.
During our research in the travel industry, we found many tour operators feel stuck with the wrong software simply because of rigid annual or one-time payment models with annual maintenance charges (AMCs).
What happened?
- The software didn’t match their operations
- Teams weren’t trained properly
- No onboarding or live ongoing support was given when needed
That is the main reason SEMBARK chose monthly billing model. Here you only pay for what you use and that too when you need it. No lock-ins at all.
Our goal isn’t to tie you down, it’s to grow with you.
Our Vision and Values – Based on Ground Research
During our visits to DMC offices searching for software solutions, we noticed a common type of setup:
- Most team members were freshers with non-technical backgrounds, typically B.A. or B.Com graduates.
- There was hesitation in replacing manual processes with technology in the team and owners. This was mainly due to lack of structured discipline and minimal motivation from management.
At SEMBARK, after this manually observing of DMC’s operations we have understood that implementing a software solution isn’t just a technical task but it’s a strategic investment for any business. Adoption doesn’t happen overnight. It’s about the gradual shift with daily efforts that build up week by week, and show real results over a quarter. And when budgeting plays such a crucial role in decision-making, it’s important that the value is clear, and continuous.
Lets understand in detail “How a monthly subscription model is packed with value?”
Budget-Friendly for All Sizes of Business
SEMBARK’s vision is not just to grow as a company but to grow with the industry. Monthly subscription model makes our software reasonable and easily adaptable by any size of business.
Annual payments can feel like a heavy investment, which often delays decisions. Annual payments always force DMCs and Tour Operators to go back to the whiteboard for determining ROI justification to move forward. A monthly model removes this barrier.
Easy Adaptation & Instalment-Friendly
Developing software is a costly process and not all the companies can afford to build the software on the premises. Not just the cost, it requires time and expertise also.
We take care of everything development, updates, security, quality, speed and training while offering it all at an affordable monthly cost.
Satisfaction-Based Payment
We want SEMBARK to be accepted, not forced. You might have heard people saying that “yes, i have its subscription but i am not using it now”. This is a common story. Many businesses invest in software hoping to improve operations, but end up wasting money because:
- They didn’t receive proper onboarding,
- The system didn’t fit their workflow, or
- Their team found it too difficult to use.
This helps you avoid Long-Term Pitfall with Wrong Software that is nothing but a burden.
We offer a monthly subscription, so you’re not tied down. You continue only if you see value. Stating that the current retention rate of SEMBARK is 98% with a monthly subscription model.
Relatable: “We Need to Discuss Internally” What It Really Means After a Demo?
Retention becomes Continuous Motivation for Company
SEMBARK has been upgrading continuously. We believe that a system should always be in line with the changing parameters of the industry. That’s why we rely on continuous feedback to implement meaningful improvements.
With our monthly subscription model, we stay closely connected to our users. This allows us to adapt quickly and integrate industry best practices that truly work for them.
Still Making Calculations
At SEMBARK, every feature is designed to bring you comfort and scalability. Our vision is to help every travel business whether start-up, small or big in automating their operations.
We believe in succeeding only when you are making profit.
Connect Today– We promise your scalability!