Responsibilities:
- Conduct outbound prospecting activities to identify and qualify leads through cold calling, email outreach, and social media engagement.
- Actively engage with potential customers to understand their needs, educate them on our products/services, and identify sales opportunities.
- Follow up on leads generated from marketing campaigns and outbound prospecting efforts to schedule qualified sales demos.
- Maintain a high volume of outbound calls and emails while adhering to established quality and productivity metrics.
- Keep abreast of product/service updates, industry trends, and competitive landscape to effectively position our offerings.
- Create and maintain a database of prospective customers, including accurate records of interactions and lead status.
- Collaborate closely with the sales team to ensure seamless handoff of qualified leads and optimize sales pipeline efficiency.
- Achieve and exceed individual and team-based sales targets and KPIs.
- Maintain CRM with accurate, up-to-date call records and lead statuses for transparency and tracking.
Requirements:
- Bachelor’s/Master’s degree in Hospitality Management, Tourism Industry, Business Administration, Marketing, or related field preferred.
- Strong understanding of domestic & international markets and willingness to conduct extensive market research.
- Excellent communication, negotiation, and presentation skills.
- Basic IT skills, including proficiency with MS Office, exposure to popular meeting tools and CRM systems.
- Self-motivated with a proactive approach to identifying and pursuing sales opportunities.
- Ability to work independently and collaboratively with cross-functional teams.
- Familiarity with CRM software (Zoho CRM preferred) and sales processes.