Best B2B Travel CRM
For Inbound Tour Operators In Malaysia

Sembark lets you cost a trip once using your Malaysian supplier rates in MYR, then present the quotation to each foreign agent in their own currency — USD, EUR, MYR, INR or any configured currency — with automatic exchange-based markup, tax and margin. Nothing is retyped and every quote is consistent.

Yes. Store hotel, cab and activity contracts for Malaysia in local currency (MYR) with seasonal validity, and Sembark converts them per agent currency when you build the quote. Your rates stay in Ringgit, while quotes go out in the currency each agent expects.

Yes. Offer your agents multiple itinerary options — for example a standard KL tour, an upgraded one with Genting, or a luxury Langkawi option — in a single professional quotation, each priced separately in the agent's currency.

The AI Email Reader auto-captures inquiries landing on email — from agent portals, websites and Google Forms — and turns them into tracked leads that are auto-distributed to your team, so no Kuala Lumpur or Langkawi inquiry sits unattended.

A live, colour-coded operations chart shows every ongoing trip — flights, hotel check-ins, transfers and activities across Kuala Lumpur, Penang, Langkawi and Sabah — so your whole team sees the movement picture in one place instead of scattered chats.

Sembark keeps a running ledger per hotel, cab and activity supplier in MYR — what is due, paid or overdue — and ties every payment to the relevant trip. Reconciliation and supplier statements are generated automatically.

Yes. Sembark builds clean, professional quotations with your branding, correct markup, tax and currency, and consistent formatting on every proposal — so agents receive an accurate PDF or email quote the first time, no manual tidying needed.

Yes. Sembark manages complex multi-destination itineraries and group bookings, coordinating flights, hotels, transfers and activities across Malaysia in one live operations chart, whatever market the enquiry comes from.

An inbound tour operator is the local travel company that receives tourists from another country and arranges their ground services — hotels, transport, guides and activities — working with foreign agents and travel partners rather than selling directly to travellers.

Sembark protects client and operational data with device-specific login, two-factor authentication and confidential handling, so your agent contacts, rates and ledgers stay private.

Sembark is a paid product: a one-time setup fee plus a monthly fee per user. The amount depends on your country of registration and how many users you need. There's no free plan. Most teams on Sembark have at least three people in sales and operations.