Travel Activity Ticket Bookings and Suppliers

by Sudhir Mitharwal on 01 Jul, 2024

This update introduces bookings managements for Travel Activities/Tickets and includes overall improvements in the day-wise itinerary creation process in quotation, tour operational calendar and bookings, supplier management for transportation and activities, along with many small bug fixes.

Let's dive into move details.

Improve Day Wise Itinerary in Quotation

The transportations and activities section in the Quote creation has been revamped from the group up to allow adding any variation of services for selected date(s). You can easily add multiple transportation(s) and activity/ticket(s) for a given day in any required order of itinerary.

This allows you to easily add services in the following ways:

  • Add Tickets before private transfer in any required day
  • Add multiple transfers and tickets on a given day
  • Simply select multiple day to provide a service of multiple days
  • Only add multiple transfers or activities for selected date(s)

Along with the ordering of the services, system will now automatically carry forward the last selected cab types for the newly added transport services, effectively removing the need of duplicate actions and reducing clicks. With this update, the old section of multi-day services has been removed as you can now achieve the same results by selecting multiple days for any of the desired services.

Introducing Activity-Ticket Bookings

We are really excited to introduce you to the activity/ticket bookings system which is integrated in your existing cab schedules and provides a one-stop trip operation process for all activity/ticket bookings of all trips. This is a ground breaking change of the existing tour operation process in the system, effectively replacing existing cab scheduling process with new day-wise tour operation process, involving both transportation and activity/ticket bookings.

Image of a Trip's detailed page with activity bookings

Improved Operational Calendar

The older cab scheduling calendar has been replaced with new Operational calendar. This calendar will now show all your cab schedules and activity bookings in a single combined view. The stats for booked and non-booked will now include all the booked and pending services for a quick glance.

The single day cell has been updated to only show first item off the day and additional items in the tooltip for quick viewing. Clicking on a single cell for a trip will now show all the services for the selected day and trip (earlier in cab calendar, it would show only the selected schedule).

This pop-up provides all the details necessary for smooth operation of a trip for the selected day with options to edit individual services and share bookings (individual/bulk) with guest and suppliers.

Single Day wise Tour Operations

When you click on a date in the Tour Operations calendar, you can now view all the cab schedules and activity/ticket bookings for that particular day. This provides a clean way for day-to-day tour operations and tracking of live tours and bookings.

Overview of Cabs and Tickets

The overview section for single day bookings been improved to include the overview of activity/tickets bookings as well. You can clearly view of all the pending bookings for a given activity or ticket type.

Clicking on any of these services will apply the filter for that particular service (cab/tickets) so that you can easily work on a particular type of services. The sharing option available on the top of the page can be used to share these filtered bookings with suppliers and guests.

Detailed list and Combined Download

Just below the overview section, you can view the detailed view of every trip's services for the selected date. Along with the services listing, you can also view the payments status as well as any mismatch between quoted and booked services. This improves the communication between sales and operations team to further enhance the your customers experience.

Image of list view of trips with highlighting the specific parts

Remarks and Confirmation Details

You can add any remarks/special notes and confirmation details (e.g. PNR, Ticket ID etc.) for cab schedules and activity/ticket bookings which will be included in the vouchers and WhatsApp message to be shared with customer.

Cab Schedule

You can associate remarks with a cab schedule during editing process or during the supplier assignment process. The confirmation details of drivers and cabs should be associated in the existing process by selecting a driver and a cab from the dropdown or by adding new data.

Activity Ticket Bookings

Similar to cab schedule, you can add remarks and confirmation details with activity ticket bookings during editing and supplier assignment process.

Activity Suppliers

The existing transport service providers has been enhanced to become the suppliers for Activity/Ticket bookings. So you can either edit existing Transport Suppliers which also provides activity/tickets or you can add new supplier for only provide tickets. As earlier, you can also add new supplier during the booking assignment process.

The supplier who have activity supplies enabled, will also a section to the ledger for Activity/Ticket bookings which have been supplied by the supplier.

Supplier Booking Assignment

To assign suppliers to cab schedules, you can existing process of assignment in bulk or individually. Similar to cab schedules, you can also assign the suppliers to activity/ticket booking, either individually or in bulk.

Image showing CTA for supplier assignment of activity tickets

Reordering of Day wise Services

You can easily re-order services for a day by simply clicking on a day of a trip and by clicking on the re-order button. The older method of automatic time-based reordering of services has been removed to ensure that the ordering are same in the vouchers as they are in the bookings. A recommended way for services ordering is to create the quote in the expected order of services for a given day so that the ordering is preserved in the bookings as well. If that is not possible, you can always re-order the services in the bookings.

Sharing Operational Services

The existing process of sharing cab schedules, via WhatsApp, Email, has been enhanced to handle the activity/ticket bookings. To share the bookings, simply click on share button. You can share individual bookings or in bookings in bulk with your suppliers and guest.

Instalments and Payments

Similar to cab bookings, the payments for the supplier will be automatically created during the activity/ticket booking process. You can log payments, and make ledger as you were doing with the transport suppliers.

Other Enhances and Fixes

  • Fix the (sometimes) incorrect ordering of itineraries for a given day
  • Fix the incorrect amount display in the description of an Account Transaction (was showing in lowest currency value e.g. 10 INR was showing 10000 Paisa)
  • Fix the issues of incorrect number of dropped trips status in sales reports for team, destination and sources.
  • Fix the issue when clicking on a sales report of any type (team, destination, sources) was applying incorrect filters.
  • Improve the profit calculation reports by using the total amount from payments, instead of bookings. This allows us to also handled the dropped bookings with existing paid amount and cancellation charges.
  • Improve the Proforma-Invoice PDF generation to handle large number of particulars, without shifting the whole table to the next page which was leaving blank space in the bottom half of first page.
  • Fix the issue where the Hotel's URL was not updating when using the CSV file upload.
  • Improve the Hotel Bookings Ledger export to include two new columns to show the Total number of Rooms and Total number of Room-Nights for a given booking.
  • Hide the Kms from the Itineraries which are share in Quote WhatsApp message, based on settings from PDF template.
  • Use the 24 hrs timing format during sharing the start time of services.
  • Fix the issues in Activity Ticket services during Quote creation where the system was in-correctly auto-generating the configuration for all children.

That's all for this release. Stay tuned for more updates.

To update your application to latest version, simply refresh the page with ctrl+shift+r on Windows and cmd+shift+r on MacOS. After refresh, you will receive a notification at the top of the page to update.

If you are facing any issues regarding update, please checkout out our update guidelines.

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