Latest v1.185 · shipped

What's New

All the latest features, improvements and fixes shipped to Sembark Travel Software — updated with every release.

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2026
  1. v1.185

    Visa Services & Proforma Invoice – Line Item & Price Breakup

    This release introduces Visa Services, a complete workflow for creating, managing, and tracking visa bookings inside Sembark, from setting up visa types to collecting guest documents and tracking application status. It also adds a new Line Item / Price Breakup option to the Proforma Invoice Template, so you can list each service individually and choose how pricing and tax are displayed. Fixes for trip code parsing, AI parser inclusions and exclusions, and duplicate tab types are included. Let’s dive into more details.

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  2. v1.184

    Custom Email Replies, WhatsApp Automation Enhancements, and More

    This release introduces two significant communication improvements. You can now initiate and reply to email conversations directly from Sembark — not just send TPRs — enabling full two-way communication with DMCs and other contacts without switching to an external email client. WhatsApp messaging also receives three enhancements. Additionally, trip voucher templates now support section hiding, same-day itinerary services can be grouped under a single title, and lead assignment notifications have been introduced for sales and operations teams. Let's dive into more details.

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  3. v1.183

    WhatsApp Integration, TeleCalling and Automations

    This release brings WhatsApp, phone calls and automated workflows into your Sembark dashboard. Connect your WhatsApp Business number and chat with customers from a shared inbox, send quotes and bookings on WhatsApp, and collect trip details through WhatsApp forms. With TeleCalling, every incoming call becomes a lead, calls are logged with recordings, and your team can call customers with a single click. And Automations send the right message at the right moment - welcomes, quotation follow-ups, payment reminders, vouchers and trip check-ins.

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  4. v1.182

    AI Itinerary Importer, Tourist Profile and Document Management Improvements, Improved Profit Reports with Payment-Level Exchange Rates

    This release introduces the AI Itinerary Importer : an Industry first feature to create quotations by simply uploading or pasting a supplier's package document and letting the AI do the rest. Tourist Profile management and Guest Document collection both receive significant improvements in validation, usability, and control. Profit Reports now reflect actual payment-level exchange rates instead of the quote-level rate, giving you a more accurate picture of real profitability. And a few focused additions make quotation creation faster and more contextual. Let's dive into more details.

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  5. v1.181

    Trips Tags Management, Flight Per Person Pricing, and Minimum Markup Settings

    This release introduces three organisational controls that improve consistency and financial discipline across the platform. Admins can now manage tags centrally to enforce consistent naming across the organisation. Flight pricing has been updated to support per-person rates alongside total pricing — with full flexibility for mixed combinations. And a new Minimum Markup setting at the brand level ensures that no quotation is saved below your organisation's defined profitability threshold.

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  6. v1.180

    Guest Document Management, Tourist Profiles, Duplicate Trip Source Prevention

    This release introduces substantial workflow improvements for travel companies — a full Guest Document Management system with destination-based requirements and secure guest upload links, and a comprehensive Tourist Profile feature built for B2C agencies managing repeat travellers. Alongside these, you can now prevent duplicate Trip Source entries, create Service Types and Activity Types directly from the quotation page, and rename custom report columns to match your organisation's terminology. Let's dive into more details.

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  8. v1.178

    Hotel Booking Calendar, Smart Notifications, and AI Email Reader Enhancements

    This release introduces a more streamlined experience across hotel bookings, notifications, and customer communication. You can now manage hotel reservations through a dedicated calendar view, receive improved desktop and mobile notifications, and benefit from enhanced AI-powered email generation for leads and automated distributions. We've also made it easier to send quotation emails directly from the dashboard, reducing the number of steps required to share proposals with customers. Together, these enhancements improve visibility, communication, and day-to-day productivity across your workflow. Let’s dive into more details.

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  9. v1.177

    Customisable Hotel Reports, Cab Type Indicators, Voucher and Email Enhancements

    This release focuses on improving reporting flexibility, data accuracy, and information control across the platform. You can now customise columns in the Hotel Check-in/Check-out Report, identify how cab types were created, control whether guest contact details appear in hotel Enquiry emails, and configure whether check-in and check-out timings show on trip vouchers. A comprehensive set of export fixes, currency formatting corrections, and permission improvements rounds out the update. Let's dive into more details.

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  10. v1.176

    AI Email Reader & Revocable Permissions

    This release introduces AI Email Reader — a fully automated pipeline that connects your email inbox to Sembark, converts incoming travel Enquiries into leads, and keeps the entire conversation history linked to the trip. Alongside that, we have added revocable permissions per user for tighter access control, and expanded quote email customisation with options to show or hide activity timing and remove transport or activity sections entirely.

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