Latest v1.187 · shipped

What's New

All the latest features, improvements and fixes shipped to Sembark Travel Software — updated with every release.

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2026
  1. v1.187

    Bulk Trip Source Assignment, New Price Breakup Options, and Smarter Lead Distribution

    This release makes lead and source management faster and more controlled. Admins can assign multiple B2B trip sources to a team or a tag in one go, and decide which active users and device types receive new leads. You can add missing hotel meal plans and room types without leaving the quotation page, and share quotations on WhatsApp and email with two new price breakup options. Team managers now see all their team’s TPR leads, tag descriptions appear in dropdowns, and activity descriptions can be hidden when sharing vouchers. Let's dive into more details.

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  2. v1.186

    WhatsApp Business App Support

    Your WhatsApp number no longer has to leave the WhatsApp Business app to work with Sembark. Connect it once and use it in both places: chats stay on your phone and also show in your Sembark WhatsApp Inbox. Your past chats and saved contacts come into Sembark too, and messages, edits, deletes and reactions from either side stay in sync. You can also reply to a specific message in a conversation. It also includes Visa enhancements such as Sticker Visa support, improved supplier assignment, better service availability validation, an optimised document section layout, and improved loading states.

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  3. v1.185

    Visa Services & Proforma Invoice – Line Item & Price Breakup

    This release introduces Visa Services, a complete workflow for creating, managing, and tracking visa bookings inside Sembark, from setting up visa types to collecting guest documents and tracking application status. It also adds a new Line Item / Price Breakup option to the Proforma Invoice Template, so you can list each service individually and choose how pricing and tax are displayed. Fixes for trip code parsing, AI parser inclusions and exclusions, and duplicate tab types are included. Let’s dive into more details.

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  4. v1.184

    Custom Email Replies, WhatsApp Automation Enhancements, and More

    This release introduces two significant communication improvements. You can now initiate and reply to email conversations directly from Sembark — not just send TPRs — enabling full two-way communication with DMCs and other contacts without switching to an external email client. WhatsApp messaging also receives three enhancements. Additionally, trip voucher templates now support section hiding, same-day itinerary services can be grouped under a single title, and lead assignment notifications have been introduced for sales and operations teams. Let's dive into more details.

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  5. v1.183

    WhatsApp Integration, TeleCalling and Automations

    This release brings WhatsApp, phone calls and automated workflows into your Sembark dashboard. Connect your WhatsApp Business number and chat with customers from a shared inbox, send quotes and bookings on WhatsApp, and collect trip details through WhatsApp forms. With TeleCalling, every incoming call becomes a lead, calls are logged with recordings, and your team can call customers with a single click. And Automations send the right message at the right moment - welcomes, quotation follow-ups, payment reminders, vouchers and trip check-ins.

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  6. v1.182

    AI Itinerary Importer, Tourist Profile and Document Management Improvements, Improved Profit Reports with Payment-Level Exchange Rates

    This release introduces the AI Itinerary Importer : an Industry first feature to create quotations by simply uploading or pasting a supplier's package document and letting the AI do the rest. Tourist Profile management and Guest Document collection both receive significant improvements in validation, usability, and control. Profit Reports now reflect actual payment-level exchange rates instead of the quote-level rate, giving you a more accurate picture of real profitability. And a few focused additions make quotation creation faster and more contextual. Let's dive into more details.

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  7. v1.181

    Trips Tags Management, Flight Per Person Pricing, and Minimum Markup Settings

    This release introduces three organisational controls that improve consistency and financial discipline across the platform. Admins can now manage tags centrally to enforce consistent naming across the organisation. Flight pricing has been updated to support per-person rates alongside total pricing — with full flexibility for mixed combinations. And a new Minimum Markup setting at the brand level ensures that no quotation is saved below your organisation's defined profitability threshold.

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  8. v1.180

    Guest Document Management, Tourist Profiles, Duplicate Trip Source Prevention

    This release introduces substantial workflow improvements for travel companies — a full Guest Document Management system with destination-based requirements and secure guest upload links, and a comprehensive Tourist Profile feature built for B2C agencies managing repeat travellers. Alongside these, you can now prevent duplicate Trip Source entries, create Service Types and Activity Types directly from the quotation page, and rename custom report columns to match your organisation's terminology. Let's dive into more details.

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  10. v1.178

    Hotel Booking Calendar, Smart Notifications, and AI Email Reader Enhancements

    This release introduces a more streamlined experience across hotel bookings, notifications, and customer communication. You can now manage hotel reservations through a dedicated calendar view, receive improved desktop and mobile notifications, and benefit from enhanced AI-powered email generation for leads and automated distributions. We've also made it easier to send quotation emails directly from the dashboard, reducing the number of steps required to share proposals with customers. Together, these enhancements improve visibility, communication, and day-to-day productivity across your workflow. Let’s dive into more details.

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