Best B2B Travel CRM
For Inbound Tour Operators In Vietnam

Sembark lets you cost a trip once using your Vietnamese supplier rates in VND, then present the quotation to each foreign agent in their own currency — USD, VND, INR, EUR or any configured currency — with automatic exchange-based markup, Vietnamese VAT and margin. Nothing is retyped and every quote is consistent.

Yes. Store hotel, cruise, coach and guide contracts for Vietnam in local currency (VND) with seasonal validity, and Sembark converts them per agent currency when you build the quote. Your rates stay in Dong while quotes go out in the currency each agent expects.

Yes. Offer your agents multiple itinerary options — for example a standard Hanoi city tour, an upgraded one with an overnight Halong Bay cruise, or a luxury Da Nang and Hoi An option — in a single professional quotation, each priced separately in the agent's currency.

The AI Email Reader auto-captures inquiries landing on email — from agent portals, websites and Google Forms — and turns them into tracked leads that are auto-distributed to your team, so no Hanoi or Ho Chi Minh City inquiry sits unattended.

A live, colour-coded operations chart shows every ongoing trip — flights, hotel check-ins, transfers, cruises and guides across Hanoi, Halong Bay, Sapa, Ninh Binh, the Hue–Hoi An–Da Nang route, the Mekong Delta and Cu Chi — so your whole team sees the movement picture in one place instead of scattered chats.

Sembark keeps a running ledger per hotel, cruise, coach and activity supplier in VND — what is due, paid or overdue — and ties every payment to the relevant trip. Reconciliation and supplier statements are generated automatically.

Yes. Sembark builds clean, professional quotations with your branding, correct markup, Vietnamese VAT and currency, and consistent formatting on every proposal — so agents receive an accurate PDF or email quote the first time, no manual tidying needed.

Yes. Sembark manages complex multi-destination itineraries and group bookings, coordinating flights, hotels, transfers, guides and cruises across Vietnam in one live operations chart, whatever market the enquiry comes from.

An inbound tour operator is the local travel company that receives tourists from another country and arranges their ground services — hotels, transport, guides and activities — working with foreign agents and travel partners rather than selling directly to travellers.

Sembark protects client and operational data with device-specific login, two-factor authentication and confidential handling, so your agent contacts, rates and ledgers stay private.