Solutions
for DMCs in Bali-Indonesia
DMC Software for Bali &
Indonesia
Built for Bali DMCs and Inbound Operators
Buy in Indonesian Rupiah and quote agents in USD, AUD or INR with your own exchange rates, and set up Indonesian tax as a tax type. From Ubud, Seminyak and Nusa Dua stays to Nusa Penida and Gili fast-boat trips, water sports at Tanjung Benoa and Java extensions such as Yogyakarta and Mount Bromo — run quotations, villa and resort contracts, cars, tickets, guides and payments from one system built for Bali's DMCs and inbound operators covering Java, Lombok and the Gilis.
Bali-Indonesia DMCs run on Sembark
Daily Struggles Before Sembark
Challenges you face every day in a Bali DMC
IDR Rates Locked in Excel
Villa and resort contracts, fast-boat tickets and activity prices sit in Excel files and email threads — nothing ties your IDR rates to quotes or bookings.
Quotes Rebuilt for Every Foreign Agent
Each agent expects a quote in USD, AUD or INR from your IDR costs, so every inquiry is re-priced by hand and Indonesian tax is re-added manually — a quote that should take minutes takes hours.
Wedding & MICE Groups on Whiteboards
Free-of-cost rooms, group tickets, villa blocks and multi-island transfers are tracked in chat and on whiteboards — not on a live chart your whole team can trust.
How Sembark works for your Bali DMC
One system to match how Bali DMCs work —
from the Gilis to Mount
Bromo.
End-to-End Lead Management
Auto-capture inquiries from agent portals, emails, websites and Google Forms — then auto-distribute them, so no Ubud or Seminyak inquiry sits unattended.
IDR Costs, Multi-Currency Quotes
Cost quotations in Indonesian Rupiah with your seasonal villa, resort, car and ticket rates, then present them to foreign agents in USD, AUD or INR with your own exchange rates, automatic Indonesian tax and markup — an accurate, professional quotation before the agent calls back.
Villa, Car, Ticket & Group Contracts
Set up villas and resorts with room types, meal plans and extra beds, price private cars with driver per day plus overtime, load activity tickets by adult, child and group, and handle free-of-cost rooms for large Indian wedding and MICE groups — the core of a purpose-built Bali DMC CRM.
Real-Time Payments in IDR
One dashboard showing what's paid, pending or overdue — from agents and to villas, resorts, boat operators, car fleets and activity suppliers — in IDR, with reports your accountant will actually use.
Instant Voucher & Proforma Invoice
Generate error-free travel vouchers and proforma invoices on booking confirmation with details pulled automatically — no more retyping in high season.
Live Operations Movement Chart
Watch every ongoing trip on one colour-coded calendar — flights, hotel check-ins, transfers, boats, guides and activities across Ubud, Seminyak, Nusa Dua, Nusa Penida, the Gilis, Tanjung Benoa, Yogyakarta and Mount Bromo — live.
What Happens After You Switch
A leaner, faster Bali DMC within weeks of using Sembark
>60%
fewer internal follow-ups
80%
faster multi-currency quotes
90%
clearer supplier ledgers in IDR
100%
tax-accurate costing & reports
The Sembark Way
Your Bali DMC Workflow: With & Without Sembark
The Old Way
Villa, resort, car & activity rates scattered across Excel and emails
Quotes delayed for hours while IDR costs are re-priced for each agent
Bookings, vouchers & daily operations tracked on WhatsApp and memory
Wedding & MICE group FOC rooms and tickets handled by hand
Indonesian tax and exchange-rate calculations done manually
The Sembark Way
Every villa, resort, boat, car & activity contract and rate in one place
Costed IDR quotes presented in USD, AUD or INR in minutes
Bookings, vouchers & operations live on one chart
FOC rooms and group tickets costed accurately for every group
Indonesian tax and exchange rates applied automatically
Testimonials
Real Results Sembark Delivered
90%
Reduced manual effort & response time
We've been using Sembark Travel CRM for about 2 years now, and honestly, it's been a complete game-changer for our travel business. The software makes everything so much easier—from handling leads and building itineraries quickly to keeping track of follow-ups and even payments in real time. It's saved us a ton of time, streamlined the way we work, and helped us manage clients so much better. Really appreciate everything they've done—highly recommend it to anyone in the travel business.
Sembark for Every Travel Business
Built for Every Kind of Travel Business
Whether you manage destinations, inbound experiences, or international departures, Sembark connects your sales, operations, suppliers, and payments in one seamless workflow.
Inbound Tour Operators
Respond to enquiries faster, coordinate local suppliers, and manage every traveller and confirmed tour without operational chaos.
Outbound Tour Operators
Create multi-country quotations, control pricing and margins, track collections, and keep every department working together.
B2B Hotel Resellers
Centralise hotel inquiries, manage flexible B2B and B2C pricing, and track every payment with hotel reseller CRM software built to stop double-bookings before they happen.
Global Travel Agents
Capture leads from every channel, build quotations in under a minute, and manage payments with travel agent CRM software designed for teams working across countries.
Sembark in Indonesia
Frequently Asked Questions
FAQs for DMCs in Bali-Indonesia
Can I load villa and resort contract rates by season?
Yes. Store villa and resort contracts — in Ubud, Seminyak, Nusa Dua, Gili Trawangan and wherever else you operate in Bali and Java — with room types, meal plans and extra beds, and set seasonal validity on each rate. The right rate is picked automatically from your contracts, whether it is high season, low season or a wedding-weekend peak.
Can I quote the same package in USD and INR?
Yes. Cost your packages in Indonesian Rupiah (IDR) with your own seasonal supplier rates, then present the same itinerary to each foreign agent in USD, AUD or INR with your own exchange rates, automatic markup and Indonesian tax. One package, several currencies — nothing re-costed by hand and every quote stays consistent across agents.
Can I handle group bookings with complimentary rooms?
Yes. Sembark manages large Indian wedding and MICE groups with free-of-cost (FOC) and complimentary rooms built into the costing, plus group activity tickets. FOC rooms are tracked against the confirmed group size, so incentives you give the organiser appear accurately in cost, margin and the final quotation.
How does Sembark price a private car with driver?
Sembark prices private cars and transfer vehicles per day with overtime, fuel and parking, and links each vehicle to the itinerary route — an airport pick-up to Ubud, a Seminyak–Nusa Dua transfer or a multi-day Java leg to Yogyakarta and Mount Bromo. Vehicle availability, driver notes and rates live in one supplier contract.
How do activity tickets work for water sports at Tanjung Benoa?
Store activity tickets by adult, child and group pricing — jetski, banana boat and parasailing at Tanjung Benoa, plus island tour tickets on the fast boats. Your costed quotes pull the right ticket type automatically and vouchers are generated from the confirmed booking.
Does Sembark handle fast-boat trips to Nusa Penida and the Gilis?
Yes. Sembark manages the fast-boat schedules and transfers to Nusa Penida and Gili Trawangan, Gili Meno and Gili Air, coordinating boat tickets, resort stays, transfers and guides in one itinerary and on the live operations chart.
Does Sembark support Indonesian tax as a tax type?
Yes. Set up Indonesian tax as a tax type in Sembark and it is applied to the correct travel services — with cost, markup, tax and profit margin visible before you share a quotation — so nothing goes out wrong whether you bill the agent in IDR or another currency.
Can Sembark handle the trip types Bali DMCs and inbound operators sell?
Yes. From Ubud, Seminyak and Nusa Dua stays and Nusa Penida and Gili day trips to Tanjung Benoa water sports and Java extensions like Yogyakarta and Mount Bromo, Sembark coordinates flights, villas, resorts, transfers, boats, guides and activities in one system covering Bali, Java, Lombok and the Gilis.
How does Sembark help with bookings, vouchers and daily operations?
Convert quotations into bookings in one click, then generate error-free travel vouchers and proforma invoices automatically. The system pulls details from confirmed trip data and tracks daily operations on a live movement chart, eliminating re-typing and mistakes in high season.
How secure is client and supplier data in Sembark?
Sembark protects client and operational data with device-specific login, two-factor authentication and confidential handling, so your agent contacts, rates and ledgers stay private.
Still have questions?
Get in Touch with Us