HOTEL CRM + CRS AUTOMATION PLATFORM

Turn Hotel Enquiries Into Confirmed Bookings Faster

Sembark Hotel CRM helps hotels automate lead management, quotations, reservations, guest payments, vouchers, receipts, and PMS workflows - all from one connected platform.

B2C + B2B Quotation in 10 seconds
Realtime room availability
PG link based payment collection
PMS reservation automation
Hotel CRM Software India
Industry Problem

Hotels Still Run Their Reservation Teams On Calls, Emails & WhatsApp

OTAs receive realtime inventory instantly, but hotel reservation teams still manually coordinate with travel agents and guests over calls, emails, and spreadsheets.

Delayed Quotations

Hotel teams lose bookings because quotation creation and sharing takes too long during high demand periods.

Manual Reservation Coordination

Reservation staff constantly coordinate with guests, agents, and internal teams manually.

Revenue Leakage

Hotels miss revenue opportunities because room availability and pricing are not managed dynamically in realtime.

Sembark Hotel CRM Features

Hotel CRM & Reservation Automation Built For Modern Hotels

Capture leads, create quotations, collect payments, automate reservations, and manage guest operations from one system.

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Lead Integration

Automatically capture hotel leads from calls, website forms, WhatsApp, Meta Ads, and Google Ads. Centralise all inquiries from multiple sources into one unified CRM so your team never misses an opportunity.

Auto-capture from calls & forms
Multi-source lead centralisation
Instant lead assignment
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Sales Quotation

Generate beautiful hotel quotations in under 10 seconds with dynamic pricing. Create and share quotations across multiple properties from one platform, with WhatsApp and email sharing built right in.

Quotation in 10 seconds
Multi-property quoting
Instant WhatsApp & email sharing
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Internal Distribution & Notification

Schedule reminders and manage regular communication with travel partners. Automate trigger-based WhatsApp and email notifications across bookings, payments, and operations โ€” keeping your team and partners always in sync.

Automated partner follow-ups
Trigger-based WhatsApp notifications
Email & communication automation
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Vouchers & Receipts for Better Communication

Instantly generate and share beautifully formatted vouchers, receipts, and booking confirmations with guests and travel partners. Every document is auto-populated and can be shared via WhatsApp or email with one click.

Instant voucher generation
Auto-populated receipts
One-click WhatsApp & email sharing
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Communication External

Streamline all guest and partner communication from a single platform. Share quotations, vouchers, receipts, and booking updates instantly โ€” with automated templates and real-time delivery tracking.

Unified communication hub
Automated document sharing
Real-time delivery tracking
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Real Time Availability & Payment Collection

Fetch live room rates and availability within 1โ€“2 seconds through channel manager integrations. Collect guest payments directly via payment gateway links that are automatically connected with realtime availability and pricing.

1-2 second rate fetch
PG link payment collection
Realtime availability sync
๐Ÿจ

Conversion & Booking Management

Automatically create reservations inside PMS after payment confirmation. Assign tasks, monitor progress, and manage the entire booking lifecycle from lead to check-out โ€” all from one dashboard.

PMS reservation automation
Task assignment & tracking
Full booking lifecycle management
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Reports & Analytics for Better Management

Monitor room nights, sales performance, occupancy trends, and ARR reports in real time. Make data-driven decisions with comprehensive dashboards that give you complete visibility into your hotel operations.

Real-time sales & ARR reports
Occupancy trend analysis
Data-driven decision dashboards
Why Hotels Trust Sembark

Built By People Who Understand Travel Operations Deeply

Before building hotel automation products, Sembark spent years working with DMCs, travel agencies, and tour operators handling real operational challenges daily.

Our founders come from strong technology and travel backgrounds, combining operational understanding with modern product thinking for the hospitality industry.

  • Worked with 1000+ travel companies
  • Deep understanding of hotel reservation workflows
  • IITian Leadership Core Team
  • Strong expertise in tour-ops automation
  • Made with in India
Meet The Leadership Team
Sembark Leadership Team
Channel Manager & PMS Integrations

Integrates With Major Hotel Systems

Sembark Hotel CRM can integrate with major channel managers, PMS systems, payment gateways, and communication platforms.

STAAH eZee SiteMinder Djubo AxisRooms AI Email Sync WhatsApp API Payment Gateway

Stop Managing Hotel Reservations On Calls & Spreadsheets

Automate hotel sales, quotations, reservations, guest payments, vouchers, and CRM workflows with Sembark Hotel CRM.

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