Features
CRM & Sales Automation
Smart Follow-ups so you always reply on time
Schedule, track, & manage follow-ups for every lead, ensuring no enquiry is forgotten. Add tags & comments to leads for detailed follow-ups, developing structured & strong sales pipeline.
Fast-Growing Travel Companies Powered By Sembark's Advance Follow-ups & Reminders
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A day in your office
Workflow Challenges Travel Businesses Face Before Switching
Positive leads lost in chat
Positive and ready-to-book leads get buried in WhatsApp or social media conversations without a timely response.
No track of sales leverage
Manual follow-ups have no tracking on where and why leads drop off, damaging overall sales performance.
High response time
Leads often wait hours for a response because follow-ups are not immediate & forgotten.
How It Works
System-driven follow-ups increasing chances of conversion
- 1
Lead Enters System
Leads captured via API integrations or manual offline entry appear in a centralised lead view with all details such as source, sales executive, & current status.
- 2
Follow-ups Are Scheduled
Sales teams can add follow-up dates, tags, comment & next actions linked directly to the lead status and pipeline stage.
- 3
Timely Reminders Trigger Action
Automated reminders alert sales executives through three channels: system notifications, mobile alerts, & email, ensuring no follow-up is delayed, forgotten, or missed.
What features will support timely follow-ups?
Features that make sure every lead gets timely follow-up
Automated Follow-up Reminders
Get system-generated alerts based on scheduled dates, tags, & commetes attacted with the lead status.
Lead Timeline & Activity History
Live dashboard will indicate a complete record of notes, follow-ups, & status changes in a glance.
Centralised Lead Ownership
Each lead is assigned correctly to a single sales executive, eliminating duplicate handling by multiple persons. This ensures no lead is missed or overlooked.
The Sembark Way
Your Workflow: With & Without Sembark
The Old Way
Hot leads forgotten
Missed timely follow-ups
No visibility of action
Difficult to track follow-up history
No visibility on pending follow-ups
The Sembark Way
Priority-based tracking
Timely follow-ups
Full lead timeline
Complete follow-up timeline available
Real-time dashboard of pending & overdue
Frequently Asked Questions
FAQs for Advance Follow-ups & Reminders
How follow-ups & reminders on leads work?
With each lead in the dashboard you get a commence section where you can add due dates and set reminder on with one click.
How many times reminder will be given?
As you add comment & tag in the system on set due date you get 3 step reminder on email, in system, & on mobile.
Is this feature really useful for a travel business?
Yes this is most important feature for a travel business as it ensures that you never miss a follow-up to lead, payment or supplier.
Still have questions?
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