Latest v1.183 · shipped

What's New

All the latest features, improvements and fixes shipped to Sembark Travel Software — updated with every release.

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2026
  1. v1.183

    WhatsApp Integration, TeleCalling and Automations

    This release brings WhatsApp, phone calls and automated workflows into your Sembark dashboard. Connect your WhatsApp Business number and chat with customers from a shared inbox, send quotes and bookings on WhatsApp, and collect trip details through WhatsApp forms. With TeleCalling, every incoming call becomes a lead, calls are logged with recordings, and your team can call customers with a single click. And Automations send the right message at the right moment - welcomes, quotation follow-ups, payment reminders, vouchers and trip check-ins.

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  2. v1.182

    AI Itinerary Importer, Tourist Profile and Document Management Improvements, Improved Profit Reports with Payment-Level Exchange Rates

    This release introduces the AI Itinerary Importer : an Industry first feature to create quotations by simply uploading or pasting a supplier's package document and letting the AI do the rest. Tourist Profile management and Guest Document collection both receive significant improvements in validation, usability, and control. Profit Reports now reflect actual payment-level exchange rates instead of the quote-level rate, giving you a more accurate picture of real profitability. And a few focused additions make quotation creation faster and more contextual. Let's dive into more details.

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  3. v1.181

    Trips Tags Management, Flight Per Person Pricing, and Minimum Markup Settings

    This release introduces three organisational controls that improve consistency and financial discipline across the platform. Admins can now manage tags centrally to enforce consistent naming across the organisation. Flight pricing has been updated to support per-person rates alongside total pricing — with full flexibility for mixed combinations. And a new Minimum Markup setting at the brand level ensures that no quotation is saved below your organisation's defined profitability threshold.

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  4. v1.180

    Guest Document Management, Tourist Profiles, Duplicate Trip Source Prevention

    This release introduces substantial workflow improvements for travel companies — a full Guest Document Management system with destination-based requirements and secure guest upload links, and a comprehensive Tourist Profile feature built for B2C agencies managing repeat travellers. Alongside these, you can now prevent duplicate Trip Source entries, create Service Types and Activity Types directly from the quotation page, and rename custom report columns to match your organisation's terminology. Let's dive into more details.

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  6. v1.178

    Hotel Booking Calendar, Smart Notifications, and AI Email Reader Enhancements

    This release introduces a more streamlined experience across hotel bookings, notifications, and customer communication. You can now manage hotel reservations through a dedicated calendar view, receive improved desktop and mobile notifications, and benefit from enhanced AI-powered email generation for leads and automated distributions. We've also made it easier to send quotation emails directly from the dashboard, reducing the number of steps required to share proposals with customers. Together, these enhancements improve visibility, communication, and day-to-day productivity across your workflow. Let’s dive into more details.

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  7. v1.177

    Customisable Hotel Reports, Cab Type Indicators, Voucher and Email Enhancements

    This release focuses on improving reporting flexibility, data accuracy, and information control across the platform. You can now customise columns in the Hotel Check-in/Check-out Report, identify how cab types were created, control whether guest contact details appear in hotel Enquiry emails, and configure whether check-in and check-out timings show on trip vouchers. A comprehensive set of export fixes, currency formatting corrections, and permission improvements rounds out the update. Let's dive into more details.

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  8. v1.176

    AI Email Reader & Revocable Permissions

    This release introduces AI Email Reader — a fully automated pipeline that connects your email inbox to Sembark, converts incoming travel Enquiries into leads, and keeps the entire conversation history linked to the trip. Alongside that, we have added revocable permissions per user for tighter access control, and expanded quote email customisation with options to show or hide activity timing and remove transport or activity sections entirely.

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  9. v1.175

    Advanced Quote PDF Template Settings, Branded & Non-Branded PDF

    Version 1.175 brings a significant overhaul to how your Quote PDFs look and feel. We have introduced advanced customisation options for your PDF templates — covering font control, section layout variations, and section visibility — alongside a brand-new Branded and Non-Branded PDF capability that will help DMCs working with B2B agents.

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  10. v1.174

    Activity Voucher, Activity FOC, Total FOC & Trip Plan Request- Bulk Assign

    This release introduces Activity Vouchers — a complete voucher generation workflow for trip activities — along with FOC (Free of Cost) support at both the activity and trip level. We have also added bulk assignment feature for Trip Plan Requests, making it easy to redistribute leads across your sales team. Several enhancements and fixes round out this update.

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