Why does a new user's registration link open my account instead of the Create Password page?

This happens when you are still logged into your own Sembark account in the same browser — clicking the invitation link opens it using your active session instead of the Create Password page.

To fix it:

• Open the link in a private/incognito window or another browser where you are not logged into Sembark, or
• Have the invited user open the email and click the link on their own device or browser.

Related documentation

• Users, Roles and Teams
• Login into Sembark