Why can't I revert some logged payments?
If the system won’t let you revert a payment, the trip is locked. To unlock it you need Admin access:
- Click the three dots (⋮) next to the trip.
- Select Unlock Trip.
Once unlocked, you can revert the payment and make changes.
Related documentation
Didn't find what you were looking for?
Reach out and our team will help you directly.