Every trip starts with a primary guest, but most trips have multiple travellers. Sembark lets you manage the complete tourist list of a trip along with their documents and service assignments.
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Add Tourists to a Trip
From a trip’s details page, you can add and manage multiple tourists with the following details:
- Type (Adult / Child) and Salutation (Mr., Mrs., Ms.)
- Name, Date of Birth / Age and Nationality
- Phone number and Address
- Billing information and Remarks
- Primary guest designation
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Guest salutations are used across the software — in trip details, vouchers, invoices, emails, WhatsApp sharing and reports.
Tourist Groups
For larger trips, you can organize tourists into Tourist Groups and assign services logically. Tourists (individually or as a group) can be assigned to:
- Specific hotels
- Transport services, including cab-level assignments for multi-cab services
- Activities and tickets
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A tourist group requires at least one tourist before it can be saved.
When sharing services with suppliers or generating vouchers, you can choose whether to include the guest list. Guest lists appear in hotel vouchers when guest details are completely filled.
Tourist Documents
Attach documents such as Passport or Visa to a tourist’s profile with a document ID and description. Document types are customizable from Organization Settings (see Users and Teams for organization administration). Documents stay with the tourist profile on the trip.
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Guest Billing Details
For B2C trips, you can store billing details (address, GSTIN, PAN etc.) for guests using the pencil icon next to the guest details. These details are used while generating Proforma Invoices.
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