Master Data

Hotels Master Data

Add and manage hotels with room types, meal plans, extra bed configuration, notes and availability controls

Your hotel inventory powers quotations and reservations. Hotels can be added manually, in bulk via CSV rate sheets, or on-the-fly during quotation with Quick Add (name, location, meals, rooms — complete the details later). The hotels listing shows whether each hotel was added manually or via sheet, its rate validity and check-in/out times, with filters for rate expiry, entry type and last updated by/date, plus an Excel download.

TODO: Add overview image

Hotel Details

  • Room types with pricing, extra beds and complimentary child configuration. Append (nR) to a room type name to cap available rooms (e.g. Super Deluxe (4R)) — quotes warn when the quantity exceeds availability.
  • Extra beds — configure adult extra beds (nAWEB), child extra beds (nCWEB) and children without bed (nCNB) separately, via rate sheets or manual entry.
  • Meal plans — managed as a dataset under Organization > Repository > Meal Plans along with Room Types; you can see how many hotels use each before deleting.
  • Contacts — contact persons with international phone numbers, used in booking enquiry emails (multiple contacts auto-CC).
  • Images and photo links — building photos and a gallery/details link shown in Quote PDFs.
  • Check-in/check-out times — auto-set from the destination defaults, editable per hotel; included in vouchers.
  • Child age ranges — inherited from the destination, overridable per hotel.

TODO: Add image for Hotel Details

Hotel Notes

Add notes at hotel level, room-type level or meal-plan level for specific date ranges, and choose where they appear — WhatsApp, email, vouchers (or voucher-only), quotation PDFs or internal only. General notes can apply to all hotels or a subset by meal plan/date range, appearing as “Applicable to all”.

TODO: Add image for Hotel Notes

Stop Sale and Blackout Dates

From the hotel detail page (no full edit required), configure:

  • Stop Sale — hard block: the hotel/room type can not be quoted or booked for those dates.
  • Blackout dates — soft warning: quoting requires a manual rate.

TODO: Add image for Stop Sale and Blackout Dates

Both can apply to all or specific room types.

Housekeeping

  • Merge duplicates — select duplicate hotels, choose the primary; all payments, bookings and ledgers move to it. Merged hotels are disabled. Irreversible. Entry-type icons help identify the right record during merge.
  • Disable/enable — remove unused hotels from selection menus while keeping existing data; re-uploading a disabled hotel auto-enables it.
  • Activity log — every hotel has an Activity tab tracking who created/updated it and uploaded rates.
  • Hotel groups — organize properties into groups for management and ledger filtering.

TODO: Add image for Housekeeping

For rates and seasons, see Rates and Seasons.

Share