Hotel Bookings

Self-Booked Accommodation Details

Track hotels booked outside Sembark via third-party portals or corporate tie-ups

Sometimes accommodations are booked outside the regular supplier flow — on third-party portals, through loyalty programs or corporate tie-ups. You can still keep the trip’s records complete by adding self-booked accommodation details.

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Add Self-Booked Details

Sales, Reservation and Operations team members can add self-booked hotel details to a trip’s bookings. Provide the property and stay details as booked on the external platform.

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When these details are shared with guests via WhatsApp or Email, they are clearly marked as Self-Booked, so the guest knows the booking source.

Why Use It

  • The trip voucher and operational documents stay complete with all stays.
  • The operations team has full visibility of where guests stay each night, which also appears in transfer service schedules.
  • Costs remain trackable against the trip for accurate profit reports.

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For regular supplier-based bookings, see the Hotel Bookings Overview.

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