Along with follow-ups, Sembark provides a Tasks & Comments module to coordinate work between team members on a query or trip.
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Assign Tasks to Team Members
From the Tasks & Comments section of a query, you can add a task and assign it to a fellow team member. The assignee receives an email notification when a task is assigned to them.
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All Tasks Page
The All Tasks page lists every task with its Source, Guest and Assigned To details. Tasks are sorted with pending items first, followed by overdue and resolved items.
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All users can filter tasks by:
- Destination
- Created By
- Task Status
The Assigned To filter is available to Admin and Head roles for supervising team workloads.
Follow-ups Dashboard
Your dashboard shows all pending and completed follow-ups sorted by Today, Yesterday, Next 7 Days and Past 7 Days, so you can check your day’s work without relying on email reminders. The top navigation bar also shows the count of follow-ups pending for today.
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Admins and team managers can additionally monitor pending and completed follow-ups of all team members with per-member filtering.